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“This place is exactly what we were looking for. The facility is clean, easy to get in and out, and excellent customer service. Richard has been amazing to work with. He makes sure you’re happy and have everything you need to make it a great experience. We definitely recommend this place!”
“I had a great experience with Extra Space Storage, and especially with Beth. She was friendly, helpful and professional throughout the whole rental process. Beth took the time to explain everything clearly, answered all my questions, and made the entire experience easy and stress-free. Excellent customer service and a pleasure to work with. Highly recommend.”
“Service was quick and easy. Great pricing, and very convenient. Malik was awesome, I've used Extra Space before but workers like him are what keep me coming back! 🤗”
“Just rented a larger storage space from ESS and did it all online. They provided instructions, app and lock for the unit. Simple to setup and get started. Already started storing items.”
“This review is 100% for Tatyana Byars managing the front desk at this location.
Company pricing policies aside, Tatyana’s outstanding service is the only reason I haven't moved my unit elsewhere over the last year. Extra Space Storage needs to work on the constant corporate rate hikes since they can be a real pain for everyone!
Tatyana, however, has always been professional, incredibly helpful, and a true asset towards my experience since I moved in over a year ago. She always has the answer to any question I have!”
“Rates were great. Lagrant even stayed later when we moved our stuff in to make sure we got the right size unit. He was very kind & helpful. Moving is very stressful but this process was so smooth. Being able to use the app and do things online and cancel too. Highly recommend.”
“Bright, clean facility on a safe and well-kept property. Courteous and professional staff. Good selection of packing supplies for sale in the office. They just need to put a doorstop back on the front door; it's been missing for at least three years. Moving shouldn't involve scavenging behind the bushes for bricks to use instead.”
“So far, so good!
Easy, smooth transaction- Me moving out of state and trying to figure out the move can be stressful. Extra Space storage was not stressful at all! Thank you!”
9:30AM - 6PM
800 Fulgham Road, Plano
Self Storage
“This facility is very nice and the staff are very professional. For my visit, I was treated like I was part of the team and it was pure joy to be around for laughter.”
“Recently signed up via the website, easy process. Jonathan called to confirm the reservation and gave me instructions on how to find my unit. When I arrived he took me to my unit and got the lock assigned for me. The grounds are clean and the unit was spotless. Jonathan was friendly and helpful.”
“Keri was amazing! 5 star service! Friendly, knowledgeable and efficient. Was able to assist me with my questions and even upgraded my unit over the phone quick and simple. Thank you!!”
“My experience with All Storage has been excellent. The manager was extremely kind and helpful during my move‑in, and the facility is consistently clean and well‑kept. I’m very satisfied with the service.”
Open 24 hours
3309 Alma Drive, Plano
Self Storage
“Public Storage at Alma and Parker in Plano has a great onsite manager. She is friendly, efficient, and very proactive. I really appreciate her customer service and recommend this location”
Open 24 hours
5920 West Plano Parkway, Plano
Self Storage
“I’ve had a storage unit for about 6 months and recently had to add another. I’ve only had good experiences and today Thomas was great! Really personable and seemed to really like his job. I will always use Public Storage for any of my storage needs.”
“Dan & Jarod provided exceptional customer service. I had to rent a last minute unit & they were able to finalize the process in less than 20 minutes. They even provided a lock for $10 less than the normal price. I am sooo glad I stopped by this storage unit today. 10/10, highly recommend. Keep up the great work guys!!!”
“Been a renter here for several years now. Staff is always super friendly. Rates don’t seem to increase continually like other places. Facility is clean and they also have a dumpster for customers.”
6AM - 9PM
2200 K Ave, Plano
Self Storage
“Love the customer service at this location! Kim went above and beyond to show me several different units and make sure it would meet my needs. Loved the fast, easy, and kind customer service here! Highly recommend for the budget friendly options as well!”
“I used the website to pick and pay for a unit. Very easy and quick. You can even fill out the necessary paperwork and submit it so you do not have to stop in the office. Very easy and efficient. Deffinetly recommend”
“I did everything online. Once I arrived to the property everything (lock and insurance pamphlet) was on my unit. Easy move in. I met with Jay as he was walking the property. He was Professional and easy to talk with . He offered his professional opinion when I asked about a product they carried in house without trying to upcharge me . I really appreciate your help Jay . Thanks!”
“Great storage unit. Love that I see the same people working there - it makes me feel like the consistency is security for me and my items. Easy to access, clean units.”
9:30AM - 6PM
1960 Alma Dr, Plano
Self Storage
“Storage Star staff are, by far the “Nicest and easies” staff to deal with. Miss Nayla always treats me like a neighbor. Kind, attentive and helpful.
I’m glad that while I have need for “extra” storage space Storage Star “Alma” & Miss Nayla are taking care of me.”
“Marley has continued to be super helpful !! I have had a great experience so far at this location. She’s super kind always and looking to help. She’s also efficient. Big thanks to her for making my experience here solid.”
“I’ve had units at a lot of different places, but now I’ll only rent here! Josh makes the process simple and easy, and answers any questions that come up!”
“I had a great experience here. The location was perfect and it was always so easy to enter the facility. There were a few times I went during business hours and the office was closed, but they were always able to communicate back to me quickly. I recommend this facility!”
Open 24 hours
2104 Hedgcoxe Road, Plano
Self Storage
“I had great experience with the storage service. Thoroughly automated. I didn’t have to bother anyone for help. Instructions were very clear. The front desk person was polite and friendly. My space was located at 2104 Hedgecox Rd Plano, Tx”
Open 24 hours
500 Talbert Drive, Plano
Self Storage
“My initial visit and experience with Public storage and their staff was exceptional! I needed assistance to amend a couple items at the office and they took care of it right away. Great service!”
Open 24 hours
7950 Ohio Drive, Plano
Self Storage
“I can't speak high enough about the customer service from Sergio and his team. I had an issue with my keys and lock and they handled it quickly and professionally while a locksmith was trying to take advantage of an unfortunate situation. Thank you, Sergio, and team!”
6AM - 9PM
3401 K Ave, Plano
Self Storage
“Really good storage. Clean and spacious. It's also nice and secure. With triple layered locks.
The gate, the unit and the actual storage.
Also, the public storage representative, Ryan; was a great help in helping me figure out my new unit choice.
He was not only informative, but he also actually listened to my concerns, observed with notes and questions and got me transferred without a stumble.
I definitely applaud the communication skills and the over all chill atmosphere that Ryan helped present.
Really good storage. I recommend it with a 5 star RTN.”
Open 24 hours
3500 14th Street, Plano
Self Storage
“I had a great experience from start to finish. Renting my storage unit online was simple and hassle-free. When I arrived at the facility, the manager was extremely friendly, professional, and very helpful. She answered all of my questions and even assisted me with returning a lock that I no longer needed. Excellent customer service and a very pleasant experience. I would definitely recommend this place!”
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“Absolutely love this location. Craig, Michelle & Doug were PHENOMENAL on helping me pick a unit and a future parking spot to call home! Super trustworthy & I am very excited to be working with them. #ExtraSpaceStorageFamily ♥☺”