Public Storage in Plano offers a convenient and free reservation process with an online eRental option to skip the counter. The location provides professional and respectful service, with staff described as attentive, helpful, and dedicated to the community. Customers report a great, simple, and quick experience, noting the process is smooth and stress-free. Many reviews highlight exceptional customer service from a specific team member, who is credited for going above and beyond, providing clear communication and a friendly attitude. The overall sentiment is highly positive, with strong recommendations for those seeking storage units.
Hey Salest, You done a very good job and had a great customer service. Thank you for the smooth process
September 2025
Called to ask about renting and spoke to Andrew. Very kind and helpful! He answered all my questions and told me who to contact for more info and offered great service. Ty!!
July 2025
Cesar did a wonderful job in helping me vacate quickly. I recommend him for anyone.
