Steve Black's Vacuums is a trusted, family-owned business in Plano, Texas, serving customers for over 30 years. The store offers a wide range of new and rebuilt vacuum cleaners, and they welcome trade-ins whether the vacuums are working or not. They sell and service many brand name vacuums, including Riccar, Hoover, Dyson, Miele, Shark, Electrolux, Kirby, and others. Customers praise the business for its friendly, professional, and respectful service, both over the phone and in person. Many reviewers mention that staff are helpful, informative, and willing to answer questions about products and repairs, creating a welcoming environment. The repair service is known for being quick, reasonably priced, and effective, often restoring vacuums to like-new condition and even improving them. Customers appreciate the honest advice, integrity, and old-school customer service that the business provides. Additionally, Steve Black's Vacuums is a distributor for fragrant Carriage Candles and Tyler Candle products, offering a variety of home fragrance options. Whether customers need a new vacuum, repair, or advice on choosing the right product, the store is recognized for its excellent service, reasonable prices, and commitment to customer satisfaction. This combination of quality products and personal care makes it a go-to destination for vacuum needs in the community.
Steve and Eric both treat you like you’re family and you’ve known them forever! This service is quick and they answer every question with honesty and knowledge! I’m so grateful to have found this amazing company!
July 2025
Shout out to our awesome friends Steve n Eric! We’ve been customers for thirty years!!
July 2025
I saw the excellent reviews and decided to take our inoperable vacuum cleaner to this shop. Mr. Black not only repaired it within a few days, but he improved it in other ways—all for a very reasonable price. This was old-school customer service with a smile.