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“Jay is the nicest guy and he was able to fix my vacuum quickly same day (I was missing a screw and nut). I’m so glad I made the drive to Plano to visit the shop! I’m so glad my old vacuum cleaner got a second life!”
“I dropped off some batteries for recycling, and the staff was very helpful. Missing bike parking though.
The electronics displays are kinda weird since they're bolted in place instead of tethered like most places, and then make a loud cry if you try to pick them up to feel the weight distribution (I was curious about a small Macha e-reader and wanted to see its hand feel).”
“Last week James Marshall went above and beyond, and provided me service on top of service.I have shopped at lots of different Home Depot stores and never had someone make such an effort to help me with multiple needs. I will alway come back to this Home Depot from here on out. Thanks again James! Mark D.”
“By far my best home depot experience ever. Stopped here for few items I needed and had to ask for an associate's help. Shout out to James, front end supervisor for the help today. He went above and beyond to get the items I needed, polite through out the interaction, patient and assisted me. Wish people were half courteous as James, made my day and thank James for me.”
“I don’t know maybe it’s just because I’m familiar with Home Depot, but they always seem to be well stocked and have most of everything you need. I just wish I could remember everything I need every time I show up cause I feel like I always forget something and then I have to come back. The prices are fair and they have a military discount so it’s not to like?”
“I’ll tell you what - Michael Crowder (I think is his last name) puts the PRO on Pro Desk. My team started a 5 day concrete job at an apartment complex nearby. Today is Thursday - I’ve been in this Home Depot multiple times a day every day this week. Michael has helped me most of the times I’ve been in. Let me tell you - above and beyond is an understatement. He has such great energy and a willingness to help. Funny fact is he is retired from medicine so he works here just for fun! That’s how you know he loves his job. He has been a bright spot in my work week and I can’t show enough appreciation. Anytime I’m doing projects within reasonable distance - I’m driving to this Home Depot even if there’s one closer to my job site! Haha thank you Michael!”
“I love shopping at Famsa they are friendly and knowledgeable all the items they sell they explain everything very well and you get your delivery in two days or five at the most great experience. I recommend Famsa.to any one .”
“Want to give a shout out to RJ in hardware who helped my son and I figure out some critical questions on fastening together some wood for a school project creation. We really appreciated him!! He was very kind and willing to help us and guide us on the areas we were missing!”
“After the winter storm I had to return a generator. Let’s say my car was too small and the generator came out way harder than I expected. Chase and Alex helped me and they wasn’t giving up! I mean those generators are heavy and they helped find a solution without complaining. Great customer service here!”
“I want to personally shout out Victoria in this store. She is the epitome of customer service. I picked an already sold recliner set and didn’t really want any other kind. First she called a few stores looking for it with no luck, then gave me the option to order although I didn’t really want to do that. Finally, she was able to get the set back I had from a different store and get it delivered the next day. I told her I needed a 30 min call ahead so I can leave work, which the delivery drivers did, but it was written in capital letters and highlighted on my agreement as a reminder to them. She was pleasant and accommodating from the time I walked in the store until the final call to set my delivery time. I recommend this store to everyone and anyone.”
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“You can't meet a nicer father/son duo than Steve and his son. Thank goodness he's in for the long haul because we need Steve Black's to live on long after our generation is no longer here! Great vacuum shop. Even better customer service, and that's saying something.”