Steve Black's Vacuums is a trusted, family-owned business in Plano, Texas, serving customers for over 30 years. The store offers a wide range of new and rebuilt vacuum cleaners, and they welcome trade-ins whether the vacuums are working or not. They sell and service many brand name vacuums, including Riccar, Hoover, Dyson, Miele, Shark, Electrolux, Kirby, and others. Customers praise the business for its friendly, professional, and respectful service, both over the phone and in person. Many reviewers mention that staff are helpful, informative, and willing to answer questions about products and repairs, creating a welcoming environment. The repair service is known for being quick, reasonably priced, and effective, often restoring vacuums to like-new condition and even improving them. Customers appreciate the honest advice, integrity, and old-school customer service that the business provides. Additionally, Steve Black's Vacuums is a distributor for fragrant Carriage Candles and Tyler Candle products, offering a variety of home fragrance options. Whether customers need a new vacuum, repair, or advice on choosing the right product, the store is recognized for its excellent service, reasonable prices, and commitment to customer satisfaction. This combination of quality products and personal care makes it a go-to destination for vacuum needs in the community.
You can't meet a nicer father/son duo than Steve and his son. Thank goodness he's in for the long haul because we need Steve Black's to live on long after our generation is no longer here! Great vacuum shop. Even better customer service, and that's saying something.
May 2026
Steve and his son are energetic and friendly and incredibly competent. Took in two vacuum cleaners and they were done in a week and the prices can't be beat. I highly recommend this place.
May 2026
Wonderful family owned business! Quick, honest, reliable service, and super friendly; they won’t upsell or overcharge you. They are absolutely top notch!
