-
August 2025 by Kerri Boviall
Steve and Eric both treat you like you’re family and you’ve known them forever! This service is quick and they answer every question with honesty and knowledge! I’m so grateful to have found this amazing company!
-
August 2025 by R Gon
I just called this business regarding having my carpet deep cleaning vaccum repaired. I m not mentioning the brand name of the item. This review is for the business and really how they present themselves as a business and care for the customer. I have been hem hawing around getting my wet carpet cleaning vaccum repaired. It was my thought before I began this adventure that it would probably be better to buy a new one than to get it repaired. Well I called my first business on this matter. After a brief discussion on my issue, wihout even asking about the value of the repair vs purchasing a new one, the gentleman was very nice, professional, and informative. He confirmed my hunches. Although I have not done business with the man, the simple fact he was able to give me the information I needed and he was so nice. Interactiong with potential clients like me is a part of doing business thus for this review. Thank you sir.
-
July 2025 by John Calhoun
Shout out to our awesome friends Steve n Eric! We’ve been customers for thirty years!!
-
July 2025 by Donnajean Groves
I searched repair shops from Wichita Falls to DFW. Most scoffed at the idea of repairing my vacuum instead of buying new. A sympathetic fella finally suggested Steve Black's...problem solved. I was treated with courtesy and respect, both on the phone, and in person. My repair was very reasonably priced, done on-time as promised, and my machine is back to work! Delighted customer.
-
July 2025 by Chris
I saw the excellent reviews and decided to take our inoperable vacuum cleaner to this shop. Mr. Black not only repaired it within a few days, but he improved it in other ways—all for a very reasonable price. This was old-school customer service with a smile.
-
July 2025 by Jim H.
Wanted to Write a Quick Review on the Product and Service provided by Steve Black.
First time that I have been to a Store where where the Owner is the Sales Person and Repair Person for the Products being advertised, this enable me to ask multiple questions regarding the products as well recommendations to meet my needs - Steven listened asked questions back and away we went.
After purchasing the Product we agreed to, took it home and gave it a thorough test drive. I've been looking for a number of years for a product for simplicity, Light weight and Suction Power and it was the RICCAR.
Would I purchase in the Future from Steve - You Bet Ya, I appreciated a person with integrity and who knew ALL his Products Well.
-
July 2025 by Alex Smith
As always fantastic customer care. Flawless repairs. Always above and beyond expectations.
-
June 2025 by Mike
Very rude on the phone. Be humble and respectful to those who are kind to you on the phone. That’s not how you do business.
-
June 2025 by Nikki Reed
Amazing family owned business! A valve went out in my vacuum, and it was fixed fast and for a very reasonable price. My vacuum works like new and looks like new!
-
June 2025 by April Power
Steve Black’s is GREAT! I had an issue with my Dyson V10 and they were very honest and transparent. Despite not being able to help with my issue, he was quick to diagnose and make a recommendation. I would definitely use them again in the future.
-
May 2025 by Donnie Carenza
This business is amazing . Wonderful customer service and you will be treated like a valued customer and a true friend.
-
April 2025 by Gabriel Castagna
Very friendly staff, went with my grandmother to have her Dyson fixed; the staff were so friendly that it made her day. They also fixed up the vacuum quickly and it works good as new. It also appears to be a family business which is something I can absolutely get behind. Bring your business here, highly recommended.
-
March 2025 by Vincent Bech
Family owned and super friendly. Come for the vacuums stay for the conversation!
-
March 2025 by Janelle
Steve had my Dyson vacuum fixed in a couple hours. Very friendly.
-
March 2025 by Margaret Patzer
Wowser!! My canister vac just quit one day do I took it into Steve Blacks. They had to have had 30-40 vacuums ahead of me. It’s fixed in a week at a fair price! GREAT PLACE! GREAT SERVICE!
