Swarovski, a renowned crystal and jewelry retailer, is praised for its exceptional customer service and diverse product offerings. The store employees, including the assistant manager and staff members like Hidai, Yohela, and Jean, are consistently described as friendly, knowledgeable, and eager to assist customers. The Plano location, in particular, is highlighted as an amazing store with an incredible selection, from Marvel and Disney items to jewelry and animal-themed pieces. Customers appreciate the accommodating service and quality of the products, with one reviewer even stating they would return based on the customer service alone. While the north park store manager, Humberto, is criticized for poor performance, the overall experience at Swarovski is described as a delight, making the trip worth the visit.
The store employee and assistant manager are the best. Super nice and knew how to make customers happy. Not like the north park store manager Humberto. He sucks at his job like no one we have ever experienced. Make the trip to Plano worth the trip and the experience.
September 2024
I came to get a gift and they didn’t have all the options (they didn’t have what I wanted) but I made do with what they had. Service was good though!
February 2024
Shop inside willow bend mall ...Though not that much variety at the store the staff is nice.. !!
