Total Wine & More in Plano, TX offers a wide selection of wine, beer, spirits, and cigars at great prices. Customers can enjoy educational classes, events, and free weekly tastings, making it a popular spot for enthusiasts. The store is easy to navigate and features taste testing posts throughout. Staff members are generally friendly, helpful, and welcoming, with some employees going above and beyond to assist customers, especially during busy times. The store's variety of products from different states impresses visitors, although some wish certain beers like Mahou and Alhambra were available locally. The store now offers convenient Same-Day Delivery and Curbside Pickup via their website and app. While the overall experience is positive, there are occasional concerns about customer service, with some staff members not providing the assistance expected in such a large store. Despite this, Total Wine & More remains a great place to browse and find a diverse range of alcohol, with expert staff ready to help and a friendly atmosphere that keeps customers returning.
I love Total wine because they have many things that you can't find anywhere else. The staff is always very helpful no matter where I go and they carry my favorite cognac
August 2026
Great customer service that’s when you walk through the door and excellent sales. I’m always gonna go back there and it’s clean.
July 2026
Very friendly, helpful, and knowledgeable staff. I will definitely shop here again next time I'm in town.
