September 2025
reported my payments late for over a whole year - I called over 5times and they denied it for the whole year impacting my finances Once they finally realized their system was messing up they apologized, fixed it and issued me a $200 gift card. FOR MESSING UP MY CREDIT FOR A YEAR!! THEY SUCK. I DONT RECOMMEND
September 2025
You have to wait and talk to Ai for a long time. Then you get transferred to a person who probably works from home and the background noise its soo loud!. You can hear everyone talking over each other. Terrible experience
September 2025
Worst customer service ever. They want your money and don't want to help. The phone line is terrible. It is all automated and picks up any noise making it extremely difficult to get to the right place. Getting a refund is almost impossible. It takes about a month to get your money back. Trash service.
