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“Was a pretty good experience. Easy check out and check in with the app. Needed a truck to move some new furniture and the guys there were very nice and helpful. Thank you two.”
“Picked up reservation here. Staff was professional and courteous. They were having system issues and it caused delays on a very busy Saturday. I was very fortunate to interact with Tina the general manager. What an amazing human being!! She apologized numerous times for problems outside of her control. This woman truly understands customer service and leads her team to deliver the same service. She needs to be put in charge of customer relations for U-Haul corporation and set the bar for every employee within the company. Thanks for the great experience.”
“The box truck was very well maintained. We had absolutely no issues at all. Perhaps a bit surprise on how much gas it took to fill it up, but very pleased, the full tank got us to our destination. The blankets and dollie came in very useful.”
“Great experience working with the staff here! Both pickup and drop-off were fast and friendly. Ashley was really helpful in getting me the vehicle and equipment I needed. I especially appreciate that they were quick to come help me with the drop-off process even as I pulled in 10 minutes before closing. You don't see that level of excellence everywhere!”
“Reservation online was simple, pick up and Customer service rep was helpful and pleasant, assisting to obtain the equipment was excellent, and drop off process and preemptive guidance from the U-Haul team was really helpful in making the drop off easy and simple. I would definitely recommend this location to others and plan on using them again in the future. Thanks U-Haul.”
7AM - 11PM
2716 K Ave, Plano
Truck Rentals
“In case you didn't know there is a hidden gem inside this gas station. Taqueria El Chino is located inside and has excellent food. They used to be located in Lewisville but recently moved here. They have agua fresca's the strawberry lime is my favorite.”
“Fair price, clean truck that operated smoothly, friendly, helpful guy at the counter. Gas station attached, so you can put gas in the truck as you check it in, priced same as local gas stations, so no gouging. We were very pleased with our experience.”
“The employees are very friendly. They let me park my truck at the location while I rented the 20' box truck for the day. Very good pricing. Cheap insurance for protecting the truck. Easy after hours drop-off.”
“Outstanding Customer Service. I usually use another truck rental company and wouldn't waist my time writing something negative. I chose Penske and chose this location bc it was close ( mileage ?) I was called the day before pick up to confirm (that's 3 ?'s already) The gentleman who runs this store was amazing and helpful. Not to mention educated, well dressed, professional and a great attitude. The office was sparse but the truck (and he made sure I was in a newer model and flawless running truck) They're a little more expensive than the other company...but in this case, especially when you're responsible for a 70,000 truck and an open credit card do not be cheap. You do truly get what you pay for)I'm happy! Thanks Penske Plano!!!”
“These guys were exceptionally great to me. My moving help didn't show, the help that showed was unorganized, broke up my things didn't get the job done I had to move myself 3 full rooms of furniture. For 3 conservative days. But Mark and his guys was very understanding to my needs. My entire move inconvenient Budget Traylor Rentals schedule.
These guys truly truly a blessing to me. They were very unstanding and respectful towards me and my needs.
I always watch rating to help me decide. Every situation is different.
All I can say is you would be dealing with a loyal, caring, patient unstandand”
“The pick was great.
The person at the front desk, made it very easy to get the keys and get me going and he also showed me where the key drop off was so that was convenient when I was dropping off the truck.
Overall, very good.”
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“I've been renting a unit here for over 2 years now. The staff are always super nice and helpful, the area is always kept nice and clean, and the process is super easy for renting units and transitioning into a bigger one is super easy too. Everything can be done online through their app from renting the units to moving out, or if you need help their staff is always ready to help.”