U-Haul Moving & Storage of North Plano offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, and self-storage units. Customers appreciate the helpful and friendly service, noting that interactions are always positive and accommodating, especially during busy times. The facility is well-maintained, with issues like elevator problems quickly addressed by staff. Many reviewers highlight the reliability and ease of renting, with trucks driving smoothly and pricing considered reasonable. The location is convenient for both local and long-distance moves, and the availability of additional services such as portable containers, hitch installations, and moving supplies makes it a comprehensive choice. Overall, customers recommend the business for its good customer service, helpful staff, and seamless rental experience, especially when in a hurry or facing tight schedules.
Custer /121 location has great customer service! They are always reliable, efficient and professional your in and out with all needs met on the spot, with final drive up check in a breeze ! Thanks always Uhaul!
August 2026
Our check in team was helpful and friendly despite a bit of a wait during a very busy time. When hooking up, Claudie M. was quick and knowledgeable. When dropping off, the team was fast with checking the trailer back in. I do wish the location had more or more clear parking but overall the experience was positive.
August 2026
Ana at check-in was great. Explained every little thing in detail. Has great knowledge. Very polite. Very friendly. She made the check in a breeze. Great experience. Check out was also very simple and straightforward. Overall a great rental experience.
