Wow! I never thought to check out the reviews of USAA even after 26 years there. Now I don't feel bad for leaving them!!!!
July 2025
they sure got a record of not believing the people, worst company ever. tried to make a claim that was clearly the drivers fault and they proceeded to tell me i was simply overreacting. if that driver had no been driving reckless i would have been completely fine.
June 2025
I've been a member for 23 years and this bank has become so bad since 2020 (hmm wonder why)..anyways customer service sucks, products suck and just overall experience sucks. If it weren't such a PITA to move everything I would have been gone years ago..figure out why it's been bad since 2020 yet?