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June 2024 by Diane Rives
Waste of time. Made an appointment online and I was very specific about why I would be visiting - I was interested in buying an investment property and wanted to look at financing options as I have my home's mortgage with them. Inundated with reminders - 4 - I show up: "we don't have anyone at this branch who does mortgages."
Really? Young woman who helped me was very pleasant but after 20 minutes of rehashing my reason for visiting, I left not knowing any more than I did when I walked in. Supposedly someone is going to call me.
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May 2024 by Thiziri Hadid
Very friendly and helpful.
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May 2024 by mazigh33 Mazigh
Great service thanks for the staff very friendly and helpful
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December 2023 by mike viscoti
Worst bank, banker said it will take 1h to open an account, this is insane. I was planning to open an account with $400k ideposit but took my business to chase and opening account was quick.
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December 2023 by Kathy Martin
They did not help me
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December 2023 by David jin
no patient to customer
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November 2023 by Hakim Naim
The staff is fine. They do their best, the bank however is so broken, their methods are from the 1990's, so behind on everything. I wnet there for a simple wire and it took me 58 minutes with a "banker" only to know he was not eligible to do it. ... and you need to book appointments for a wire. Their processes are antiquated, there methods to modernize are way behind and more often than not they are mired in scandals .. lousy experience, ate my whole afternoon with nothing to show for
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September 2023 by Fiona Hunter
Understaffed on a Saturday. Disappointing. I suggest they hire more bankers or open more branches when customers want to be served. I was told to come back on Monday when there will be more bankers available , …. but this is when I am working, and it is not as convenient for me.
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July 2023 by Pratik Mazumdar
Good service
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July 2023 by Aquaman
I just wanna know if these guys have a coin machine so I called them and waited on the phone for FIFTEEN MINUTES bro wth
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April 2023 by Katherine “Kathy” Perez
Most useless people works there, no bankers or manager and cashier taking forever to “help” people. They just told me to do the transaction online or through the app
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March 2023 by Bruno Estrada
I really don’t like leaving a negative reviews but I scheduled a appointment for today to open a new checking account. But the banker Michael rejected my application. I had two forms of identification drivers license and work permit and my social security. An still this guy rejected my application
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February 2023 by Katherine Perez
Most useless people works there, no bankers or manager and cashier taking forever to “help” people. They just told me to do the transaction online or through the app
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November 2022 by Son NZ
Banker guy was standing there taking a picture of himself and said to my face that he didn't have time to sign a paper.
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August 2022 by Jarrett Massey
I recently reviewed this Bank the Review has been erased! I opened this account 3 months ago and on the 18th I deposited a 5500 dollar Cashiers Check. Cashier checks are guaranteed! It's basically like taking money to a bank. I was told that I should be funded by the next Business Day. While there I myself asked for a 8k cashier check from my own account. Knowing I had to purchase my new trailer by Wensday to ensure it didn't reach the auction. What is a simple transaction at any other bank has become a 2 week long hold. As a Minority business owner this doesn't sit well. I've been warned how Wells Fargo treats minority customers and that's what this is. Very disappointing and Wells Fargo is very unapologetic they could care less. And they speak to you as such. I'm sorry put this is policy. Yes policy for you guys
