“I ordered online through ODP Business Solutions on 9/19 like I always do. Part of the order was to be delivered to me but unfortunately some how it was changed to the billing address not the shipping address. I spent time on the phone 3 times with ODP Business Solutions customer service and 2 times with UPS hoping to get the shipping address situation resolved (over 2 hours dealing with this) Unfortunately due to the more detailed situation I will not be getting my package. I decided to call my local Port Arthur store since that's where it was shipped from. In just a few minutes the situation was resolved! I delt with Charles and Shelby. Mr. Charles has helped me in the past and is always a very nice man to get help from. This was my 1st time meeting Shelby and dealing with her. I felt they both went above and beyond to help me in just a few minutes. I'm so very thankful for their help and I was able to get exactly what I needed from them. Thank you Charles and Shelby!”
“Hernandez does a fantastic job meeting the office needs of this area - everyone I've met from here has been pleasant. Our delivery man, Curtis, is so nice and accommodating for whatever we need. Thank you for all you do!”
“I ordered online through ODP Business Solutions on 9/19 like I always do. Part of the order was to be delivered to me but unfortunately some how it was changed to the billing address not the shipping address. I spent time on the phone 3 times with ODP Business Solutions customer service and 2 times with UPS hoping to get the shipping address situation resolved (over 2 hours dealing with this) Unfortunately due to the more detailed situation I will not be getting my package. I decided to call my local Port Arthur store since that's where it was shipped from. In just a few minutes the situation was resolved! I delt with Charles and Shelby. Mr. Charles has helped me in the past and is always a very nice man to get help from. This was my 1st time meeting Shelby and dealing with her. I felt they both went above and beyond to help me in just a few minutes. I'm so very thankful for their help and I was able to get exactly what I needed from them. Thank you Charles and Shelby!”