Office Depot is the destination for all business and home office needs, offering paper, ink, furniture, technology, cleaning supplies, and business services like custom printing and shipping. The store now provides curbside pickup for online orders. Recent changes in management at the Port Arthur location have made it a wonderful place to shop, described as clean, neat, and well-stocked. Employees there appear to like their jobs and customers, with service described as amazing, easy, and helpful, making customers feel valued. However, experiences can vary. One customer reported that a project was printed and laminated nicely and quickly, but they faced a long wait for pickup with inattentive service. Another encountered an issue where the print shop was unexpectedly closed. There have also been problems with online orders through ODP Business Solutions, where shipping address errors caused significant inconvenience. While remote customer service was unable to resolve one such issue, the local store staff handled it quickly and effectively, going above and beyond to help.
I had a great interaction with Julie in the print department today! She was very friendly and so helpful and patient. It really made my day so much better.
May 2026
Had to buy a $5 gift card to make 2 copies because they don't take cash so now I'm stuck with a gift card with $4.60 on it and I'm out almost $5. I recommend going elsewhere for copies because $5 is a lot of money these days and I am furious!
April 2026
Quick friendly professional services every time I visit!!
