Oil Change in Port Arthur, TX

“Very good customer service and communication. The manager and the employees make sure they show you everything there doing to your vehicle and the service is quick. Even gave me a complimentary water which was great! 10/10 will be back!”

“I bought an Interstate battery from these people, which are a relatively newer Interstate dealer in February. I’ve been using Interstate batteries now for 30+ years from the longtime Beaumont dealer. The battery started failing in early April (less than 2 mos old) I paid these guys a premium price to come to my house to install (battery + installation) as I had just had surgery….and when I call them they immediately start trying to blame something other than their battery! I had my truck checked…(3.5 yrs old) ….ZERO draw on the battery when not running…and alternator pumping 14.3 amps when running! So since when are you supposed to accept a battery that loses charge just from sitting in the driveway??? It left me stranded twice and after tellin the guy to get me a new battery (a big reason I buy Interstate batteries is because of their reliability and warranty!) he says he’s under staffed and can’t go get me one at the moment!Kept putting me off…after I kept charging it up and it not holding a charge for long(Second time I brought it in ) He said he didn’t have another one like mine in stock, and would have to go to Beaumont to get one, but was too busy to do that at the time! I told him that’d I’d go to get the replacement battery myself from their “sister dealer” in Beaumont who I’d never had an issue with! I got there, explained my situation, he understood my issue and gave me a new replacement battery (uninstalled) so I bring it to Mid County (30+ mile drive) and he tells a guy to swap it out…which he did in 5 minutes! We leave and when I get home, the guy calls crying about I owe him $105 for labor for swapping out the battery…HIS bad battery!!! (Remember, I paid a premium price for them to come to my house to install battery initially AND I drove 30+ miles to retrieve new battery for him!) Brought truck to Midcounty Alternator and had it checked…. again…battery was bad…NO draw from anything on truck when not running and 14.3 amps coming from alternator when running and the guy still wants to claim that battery is good!!! They LIED and think people are stupid! He tried to blame a hot lead from my stereo but that stereo lead has been in my truck since it was 6 mos old and that original battery lasted 3.5 years with it and never had this problem! These people are a joke and dishonest and I’ll never use them again…EVER!!!”

“Go here regularly for my oil change. Right after work got there and had a few cars in front of me. Had about hour wait but in and out. Neved any problems and always taken care of.”

“Tony was so kind and went above and beyond. I got a flat tire and unfortunately they didn’t have the correct tire size. He called a tow company and a few other tire places in the area to find a tire for me. Excellent customer service. Thank you, Tony!”

“Their service is very good. Very cooperative and explain everything before going to do anything with my car. Gives me updates and explains. I regularly go there for my car oil change and also for tire buy and change.”