The AT&T Store in Portland is highly appreciated for its friendly and helpful staff, including managers and team members like Cheryl, Joe, RJ, and Abbygail. Customers praise the store for their patience, kindness, and genuine care, especially when resolving ongoing issues or helping with new device setups. Many highlight the excellent customer service, noting that staff go out of their way to assist with phone upgrades, troubleshooting, and switching to AT&T. The store offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands. Customers also appreciate the flexible wireless data plans, including no-contract prepaid options and unlimited data plans that come with nationwide 5G service at no extra cost. Overall, the store provides a welcoming environment where customers feel valued and well-supported, making it a preferred choice for those looking to stay connected with reliable service and attentive staff.
Cheryl helped me in what seemed impossible. I’d recently went to another store and never felt like more of a burden but the Portland store was nothing short of phenomenal. She stayed with me the whole time despite all of the brick walls we hit with my exchange. Everyone needs a Cheryl, y’all!
October 2023
Cheryl, the Portland manager has been so wonderful. She has done everything in her power to fix an ongoing issue for the past few months. She did it with such patience and kindness. Even when I wasn't all that patient. She's also very genuine and cares. If you have any issues, drive to the Portland store and talk to her!
July 2023
Joe was super helpful with helping me pick out a new phone and get an upgrade. So glad I came to this store to get things set up!
