Public Storage in Prosper offers a well-maintained and clean facility that is easily accessible. Reserving a space is a free and easy process with no commitment, including an online eRental option to skip the counter. The local staff receives consistent praise for being superb, friendly, attentive, helpful, and kind, providing personal attention that exceeds tenant needs. However, a recurring issue is the elevator being consistently broken, which is problematic for customers with second-floor units. The facility is recommended for its convenient location and enjoyable service.
Lucien was absolutely amazing. He spent time showing me different units and giving me the attention that I needed. This is my second time using this storage facility, and I’d recommend it.
July 2025
The customer service on this property has been superb! However the property itself needs to resolve the issue of the elevator being consistently broken for those of us that are on a second floor unit. In a one month time it has been down three times.
July 2025
We've been renting at Prosper Public Storage for quite a while now because it's very close to our house, and we love it and their staff specially Kurstin and Lucien are awesome, they are very friendly and very helpful to us, and would highly recommend them and this Storage to anyone...
