Public Storage in Prosper offers a well-maintained and clean facility that is easily accessible. Reserving a space is a free and easy process with no commitment, including an online eRental option to skip the counter. The local staff receives consistent praise for being superb, friendly, attentive, helpful, and kind, providing personal attention that exceeds tenant needs. However, a recurring issue is the elevator being consistently broken, which is problematic for customers with second-floor units. The facility is recommended for its convenient location and enjoyable service.
Greg helped me with getting my unit and he was great! He guided me through all the details and took the time to walk me through the unit and I appreciated that, even had a few dad jokes which were great! Thanks Greg! You were awesome!
June 2026
Mr. Greg was extremely helpful and great costumer service. The space is clean and easy access to your items.
June 2026
Great company to work with. My one star off five is due to my own mistake. I thought the lease was month to month on the start date. Not so I paid an extra $150 for not canceling it one day prior to June 1st.
