Rack Room Shoes has been a trusted footwear retailer for over 95 years, offering quality shoes for men, women, and children at great value. The store features a wide selection of nationally recognized brands and exclusive brands across athletic, comfort, dress, and casual styles, ensuring that every member of the family can find shoes they love at affordable prices. Customers appreciate the friendly and helpful staff, with several reviews highlighting excellent customer service. Staff members like James and others go above and beyond to assist with shoe selections, exchanges, and ensuring a smooth shopping experience. Shoppers often mention how attentive and knowledgeable the employees are, making them feel valued and well taken care of. The store provides easy access and a variety of shoes, though some note that the busy atmosphere can make reaching shoes on tall racks challenging, suggesting that more staff could improve the experience during peak times. Overall, Rack Room Shoes is praised for its wide selection, competitive prices, and friendly service, making it a popular choice for families and shoe shoppers alike.
Great prices and the BOGO is appreciated, especially in this current economy.
August 2024
My son had to exchange a pair of shoes that were a gift and the process went smoothly. The employees that helped us were great.
January 2024
Excellent service! I found the shoes I was looking for and my size! I believe the manager James helped me, he was very friendly and helpful. I’m definitely coming back again.
