10AM - 9PM
911 S Preston Rd, Prosper“The store is set up a little bit differently from the other DSW stores. Shoes are piled up higher on the shelves. It was a little bit confusing at the beginning. Also, They didn't have the sizes I was needing, but the staff was very good about ordering it for me. Everybody at the store was very helpful.”
10AM - 7PM
931 S Preston Rd, Prosper“Customer service was fantastic! I had an online order for in store pickup and they searched high and low to find this adorable outfit in the correct size for me. I am so grateful, thank you!”
“Lombarto is amazing!! He went above and beyond for me!! I was having a hard time doing an exchange at other rack room locations but he was so willing and helpful to assist with me with my exchange and I was in and out with no problem. I will forever give praise and gratitude to him and his store even though it may be out of the way for me. Excellent and honest customer service really goes such a long way!! I really really appreciated his help!”
“We went into this new Journey's not knowing if they sold toddler sized shoes. To our surprise they do and we found the cutest Converse for my grandson who's feet won't stop growing ? The staff was very friendly and helpful and the store was very nice. Thanks, we will be back!!”