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“Auto Transport was very nice to move a car. The reservation was made on site and the person who did it and inspected my vehicle was quick and pleasant. When I went to pick it up, it was ready and again an efficient and pleasant staff. Upon return, I met yet another pleasant and efficient person that did the inspection and drop. All in all, it was a great experience.
Thanks,”
“Donna Jackson had the best customer service. Even the other people that were with me had taken notice as to how respectful and attentive she was. Good customer can be a shocker in today’s climate and I love to make sure I set time aside to acknowledge it.
Thanks Donna!!!!”
7AM - 7PM
10061 W University Dr, McKinney
Truck Rentals
“Awesome customer service. The GM Susana was extremely helpful and I'm very grateful. Highly recommend using them if needed. Thanks you for making my experience easier.”
“Custer /121 location has great customer service! They are always reliable, efficient and professional your in and out with all needs met on the spot, with final drive up check in a breeze ! Thanks always Uhaul!”
“Cornerstone farms is amazing bbq with outstanding service by folks who are passionate about both. Well worth the drive to the far end of McKinney and Trinity Mills.”
“FYI to others, customers cannot rent a 9 foot van 24/7 from this U-Haul location. You can only pick up during business hours. The app does not tell you this information. Confirmed via customer service call.”
“I want to say that Bill and Chris run their business absolutely wonderful great customer service and respect the customer very well. I recommend this location to anybody.”
“I booked online and also added an appliance dolly. But when I picked up the truck, they said they don’t have any appliance dolly available. So they gave me another 8-mile away U-Haul address which that location has. Then I got one there. Another good thing about this location is, since I am the only one drove my car, and I also need to drive the U-haul truck away, they allowed me to park my car in their customers parking lot for long time even overnight. The 2nd day morning when I dropped off the truck, my car was still in the customers parking lot safely.”
7AM - 7PM
10057 W University Dr, McKinney
Truck Rentals
“This is hands down the best location in the country. The staff is fast and friendly and Adam the GM is always happy to help with a smile. I recently moved and I still drive the distance to use this location.”
“Penske was phenomenal in customer service, while handling and paying close attention to my needs as a consumer, I was able to rent a vehicle here with ease. I am very thankful for the representative’s I spoke with over the phone during my rental process. I highly recommend Penske to anyone looking for quality of service over price! Thank you!!”
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“I stopped by to return some boxes I purchased earlier in the week. The facility's pretty clean and the staff was friendly. The return process could've been a bit better. The person helping me almost refunded the amount to another person's card (she mistyped the store number), but because I'd asked if it was going back to ABC card and she said no, it's going back to 123, we were able to catch the mistake before the transaction was finalized. Outside of that near miss, everything else seemed okay.”