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“Wow guys let me tell you something when you bank with Woodforest banking you will not be disappointed ? They’re very reliable, respectful and professional I love Jhade she’s the most sweetest young respectful woman there also kind??????”
“Joshua did an outstanding job! He is courteous, and knowledgeable. He was able to answer all of my questions, putting my mind at ease, and helping me be confident in my financial decisions I made today.”
“Ashanty, she was a big help very polite, very educated and took her time explained everything and how things work. She was a delight to be with today…..keep her she is a great asset… thank you again for taking the time with me.”
“Jo Mendez-Tsosie was so kind and helpful. I had recently fell victim to a scam and she heard me out and helped me quickly. I she took care of everything for me and made it so easy. I left the bank today in good spirits with a brand new card same day! 10/10 recommend this location they’ve always been so nice and helpful.”
“The experience was quick, easy, and pleasant. Becky Jo Nuno & Lynette Randoff were very detailed in explaining the whole process. We thank you for your assistance.”
“I am very pleased with Woodforest National Bank I joined them recently because I kept being Scammed. So I joined here and they have wonderful employees and they are so helpful I’m not as smart as now that I’m older and everyone is so helpful and kind to help me out with my concerns.”
“Diego and Leah are the MVP! They helped me thru so many obstacles I was facing with my app, closing accounts, and applying for a loan and they made it such a breeze to come in and get it all taken care of as I have bad social anxiety so they really made me comfortable and able to get all my issues settled today without any further questions. I’ve been having a hard time finding representatives that I feel safe with since my branch GM retired and it looks like I’ll be coming here more often! Thank you guys I love this location!!!”
“I had a wonderful experience, got everything accomplished did not expect to Marcella was a pleasure to work with. I want to thank her for Getting everything accomplished today”
“As the owner of a small business I highly recommend businesses having an account with Woodforest National Bank.
The convenience of the hours, the quality of the products, and the professionalism and courtesy of the incredible staff are unbeatable.
This location in particular is led by a wonderful branch manager (Nancy) that is smart, compassionate, and amazing at what she does.
Can't recommend enough a business owner opening a business account here along with a line of credit. You'll be glad you did.”
“What a wonderful experience! Being “born in the 40s,” I was hesitant to apply for a home equity loan because so much had to be done online. My credit union only considered equity loans online so I went to Firstmark and they immediately made me feel at ease and were supportive every step of the way. My Quality of life is so much better now and I have Firstmark Credit Union to thank!”
“Probably the best banking experience in my 60 years of banking. I've been with them for >20 years. They are extremely customer focused and work hard to help you save money and budget effectively. Absolutely superior to any other bank I've used.”
“This bank is simply the best 👌. Im old and grumpy. I don't accept stupidity. These ladies go out of their to help and don't stop until it's done. Old school customer service with a sense of purpose. Congratulations to everyone at ww white branch.”
“I had 3 task on my list yesterday and all 3 were resolved in a most pleasant and expeditious manner.
Peggy and Brooke were so very helpful and most pleasant!
This atmosphere is the biggest difference in a local state Bank and the other guys. Also they know me! me!”
“I was thinking that I will never make a profit out of it but now I’m convinced she’s a real Woman You have to give her a try. you will never regret it GOD will continue to bless you”
“I have been doing business with Broadway Bank for 32 years. It is an exceptional bank to do business with. The Higgins and Nacogdoches location is closest to my home. Risë, Amanda, Nathan and Hommy have been consistently kind courteous professional helpful and go far beyond the call of duty to help me whenever needed. Hommy has been working with me lately on several different matters. I can’t say enough about him professionally, but the whole team at this location have at different times, outdone themselves. Thank you so very much for all you have done to help!”
“This is my Bank. I been banking with Frost for over 20 years. They have been great!! Definitely recommend this bank to new comers. I've been reading some reviews and I'm sad to hear the unpleasant experience at the WW White location because I usually go there but I would definitely ask for another CS if one cant help or ask for management. If I'm ever treated wrongfully I will definitely ask for management and update my google review. 🤗💯🤗”
“The teller Jazmin at fm78 was very professional and knowledgeable, her people skills and courtesy were spot on. She was very helpful and friendly and made sure that I was satisfied with the service that she provided.
Jazmin definitely deserves recognition for a job well done.
Thank you
Sincerely
Roland Gonzales’s”
“Kaydence was so wonderful grateful and helpful, I couldn't do it without her. She helped me set up and activate my card and I couldn't do it without her. I will stick here til the end.”
“I highly recommend Frost bank. I love the inviting and warm reception area that has free drink and snacks as well as an information area that is manned with people and not a kiosk.
Decor and finishes are first rate and their service is quick and pleasant.”
“Me and my wife love going in or drive thru at the bank all the Teller so nice and pleasant but Mrs Helen always have a Smile she is a very good teller and she love what she does we appreciate all them Thank you The Hamilton”
“I came in to open an account and Jesus Chavira helped me. Excellent customer service! He was friendly, professional, and efficient. Even though the bank was busy, he helped me and other customers right away without making anyone feel rushed. He took the time to explain everything clearly, answered questions thoroughly, and made sure I understood the process. He was knowledgeable, courteous, and made the entire experience easy and pleasant. It’s always nice to be helped by someone who genuinely cares about providing great service. Thank you!”
“Been our bank since 1985. Everyone is VERY Personable and greets you by name. They Will treat you right and make you feel as important as the wealthiest person in the world. GREAT FOLKS!!”
“Have been a Broadway bank customer for over 30 years. love the personal touch. the fm 3009 location is probably the best, always helpful and fast. love the personal ! dont go to the giant banks that dont care,go to Broadway !!”
“Although this is a smaller branch with limited staff, the team is very friendly, attentive, and professional. They speak gently and respectfully with elderly customers, and they are patient and courteous when assisting international customers.
That said, the downside of being a small branch with fewer employees is that wait times can be longer during busy hours, especially when handling more complex requests.
The branch is also nicely decorated, reflecting the history of the Cibolo area while still maintaining the recognizable Wells Fargo style and branding.”
“Don’t go late in the day if you need to do a cash deposit in the ATM it will be full.
Otherwise, the ATMs work well. The one time I had to go inside to deposit cash, the teller was very professional and polite.”
Open 24 hours
6839 US Hwy 87 East, China Grove
Banks
“(Translated by Google) Very friendly and attentive, it's my first time coming to this branch, but I'll be back. The person who attended me is called Roger and he speaks Spanish and English. (Original) Muy amables, y atentos, es mi primera vez viniendo a esta sucursal, pero volveré. La persona que me atendió se llama Roger y habla español e inglés.”
“Great staff, very polite and professional. I opened up my checking account fast and was offered a drink and a snack while I was being helped. I am glad to be part of the Frost Bank Family ?.”
“When I walked into the bank, I was immediately greeted with a warm and friendly smile by Patty. From the very beginning, she made me feel welcomed, valued, and truly appreciated as a customer. Her kindness and professionalism stood out in such a special way that she made me feel more like family than just another person walking through the door.
Patty took her time assisting me and never made me feel rushed. She was patient, respectful, and genuinely caring throughout the entire experience. It’s rare to come across someone who treats people with such sincerity and compassion, and I truly enjoyed every moment of our interaction.
I would like to sincerely thank Patty for her outstanding customer service and also thank your institution for having someone so wonderful representing your location. I will highly recommend her to anyone looking for excellent service and a welcoming experience.
Thank you again for such a memorable visit.”
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“Fantastic place services Great even with new personnel well trained Make sure that they provide the service they add additional or suggest seditional things that need to be taken care of fantastic superb service and a place”