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December 2023
Literally only 2 people working the back offices & they taking forever on one client knowing there other people waiting …I’ve waited over an hour when they told me 30mins or so to see someone ! ridiculous here!
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November 2023
The staff at this location were amazing and helpful. Kassandra was the one that helped me set up my checking and savings account being that it was my first time switching banks in years. She was so sweet and very helpful to all my questions I had. The staff care about the people and not the money.
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August 2023
Kassandra at the Schertz location did a superb job with helping explain and open my Money Market plus account. She assisted me with ordering a personalized debit card, and showed me how to hide a paid off loan account on my mobile app. She's very personable and professional.