CVS Health is providing coronavirus (COVID-19) testing services in select states, with lab testing and rapid testing options available. The testing is limited to eligible individuals, and minors under 16 must be accompanied by an adult. High demand may cause delays in lab test results. Customers have generally had positive experiences at CVS locations. The staff is described as polite, professional, and helpful. Employees like Solitare and Hollie have gone above and beyond to assist customers, such as helping with gift card selections and ensuring accurate checkout. The pharmacy services are also praised, although long lines can be a challenge at times. One customer had a positive experience at the CVS in Red Oak, where the staff member Damian provided excellent customer service, answering questions, locating items, and exceeding the customer's expectations. In contrast, another customer had a negative experience at a different CVS Pharmacy location. Overall, CVS Health appears to be providing a range of healthcare services, including COVID-19 testing and pharmacy services, with generally positive feedback from customers regarding the staff and their experiences.
On my last visit to the Red Oak store a tall black man helped me check out and if it were not for him, I might have thought of leaving and not returning. He is the new look at CVS Red Oak.
April 2026
The lady working the dry thru window was very rude. I was looking for my debit card and she was knocking on the window for me to hurry up and pay. There was no one waiting in line. That was so unprofessional in her part.
April 2026
For prescriptions be prepared to be in a long line otherwise its good
