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“Mary is the best, this store always takes care of the customers and treats everyone with respect. Feel like a member of family when I go in there, I can not recommend a better business.”
“Very friendly, helpful, courteous and professional. They take the time to greet folks entering the store, provide you with all options as well as all the info you need and they seem to be quite thorough with care and packaging.”
“Today is Christmas Eve and I appeared at the UPS store in Duncanville with a very large box for shipping. Three of the employees rushed to help me. These three Angel's are Joshua, Allen and Tien. I received extremely professional and friendly service which, unfortunately, is rare these days. Thank you UPS for hiring kind and caring people. Joshua, Allen and Tien are valuable for your future success! This is my forever store for shipping and office needs!”
“Been going there for years!!! Staff is awesome and very helpful. It truly is a one stop shop for all your needs from P.O . Box services, printing, shipping, copying, notary services and pretty much all your buisness needs. 5 Stars!!!”
“Always great customer service!! I feel like a valued customer!!! Also, super fast shipping and I love that I get an email with a tracking # and when my package will arrive!! Can't say enough good things about this company!!! Thank you Frontier Express for always providing a great shipping experience!!!”
“I’m writing this on behalf of my Mother.
The staff here is absolutely incredible. She comments often how the staff looks out for her.
I am massively grateful to them. Thank you for taking care of my Mother. When you say hello; she feels special & is so happy when she calls to tell me.”
“This place has it all. When it comes to shipping, packing material, and even receipt paper for a cash register, they have it. The brother that owns this shop makes shipping so easy. He even did a an international tracking for me when I Shipped to Japan… He takes care of the community, and he is a military vet. Thank you, brother.!!!”
“Not too pleased with UPS, on that day. The label on my package had faded. So the clerk recommended that I email the label to UPS, and let them print it. Welp, it cost me $1.58, for me to email & have them print it out. We will not be doing that again. Bait & switch......”
“How do you write a review for a shipping service? Hmmm let's see. They offered me the right size box. Weighed my package perfectly. I'm sure they taped it well and handled it properly with care all the way to the airport. Ummm it flew in the air at a steady pace and landed smoothly. Took another quick ride to Brooklyn and was processed at the next FedEx store where it was then delivered to my father whom I assume was very happy. Shipping a full suitcase from Texas to NYC because my dad left it behind rushing to the airport is Not cheap but it had to done because my daddy needed whatever was inside right away ( who rushes to get to an airport 3 hours early”
“I had an AMAZING experience here. Eric and Brittany the Assistant Manager were such a BLESSING! By the time I got there they finished some of my work for me. Thank you all and God bless!”
“My wallet was recently stolen so I have to recover all documents. I don't have a printer so I headed to FedEx for prints. A woman named Cathy helped me. She was great, positive and helpful. You can tell she loves her job because her nails and shoe laces were purple and orange to match the company colors. Too cute.”
“Working remotely, I don’t have a printer, copier etc access & this place is just the perfect convenience for all of that! Haven’t had any issues here and every person I’ve encountered has always been very helpful. I also love the self service because I come often and I normally come right when they open to avoid long lines. I am normally in and out… Small place inside Walmart but has everything you may need.”
“Nick was excellent during this busy holiday season seamlessly working between 5 customers while being the only employee present on the floor. Patient, pleasant, and able to provide solutions to holiday shipping blunders with a calm and cool head. Not to mention this was right when the store opened. Great experience.”
“Package was set up for shipment quickly. I was in and out the door in under 5 mins. I have been to this location several times. Their customer service is the best. I will definitely be back.”
“The customer service at this location was so pleasant. I needed a little assistance with my shipping, and I was helped with great care. The package was delivered in an exceptional time also. This location has a personal feel, and whenever I need to ship anything else, it will be my first option.”
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“The employees at this UPS Store have provided a five-star experience every time I’ve visited. The staff consistently made me feel welcome and treated me with respect, and they were also very knowledgeable about UPS services. I would definitely recommend this location for Amazon returns, package shipping, and more.”