Aloft Richardson is noted for its terrific and amazing location, which is very walkable to restaurants, salons, Whole Foods, and nature trails. The nearby train station provides easy access to the airport and downtown Dallas. Guests find the neighborhood clean, safe, and a great value, offering a more affordable alternative to downtown.
The rooms and facilities are described as super clean, really nice, and overall great. However, significant and repeated issues with the water temperature are consistently reported. Guests experienced no hot water, or water that was either super hot or cold, often turning cold after a few minutes in the shower. This appears to be a known and unresolved issue, despite maintenance visits.
Service receives mixed feedback. While the front desk staff were very accommodating, nice, and apologetic, other aspects needed attention. Check-in service was lacking in basic information, and some guests felt their concerns about the water were not addressed with care. Parking can also be a challenge as the lot fills up fast.
The staff was very professional and accommodating. The vibe was welcoming! #TexasMendedWingsInnerHealingRetreat
August 2026
I have been going ti this location for over 2 years. The last time I visited the rooms looked dated, the hallway was hot, and the front desk was not as accommodating.
July 2026
Parking is scarce. The surface lot was full. I had to park in a public garage (for free with their plaquard) a block down. Room was sufficient. Provided toiletries smell just fine. Decor was modern. TV menu was pretty janky. I ended up just streaming from my ipad. Internet was fast enough for zoom calls without any hitches.
