DFW Universal Auto is a family owned dealership selling pre-owned vehicles. It provides an honest and pleasant car buying experience with competitive prices. Reviews highlight amazing and great customer service with great communication. Staff are very helpful, willing to work on the price, and keep customers updated without pressure. The process is easy and very smooth, requiring a scheduled appointment. Customers report a quick finalization with no upselling, leading to a highly recommended experience.
Elizabeth is an amazing person, she fought for me to get the vehicle i wanted. Great customer service, great communication, keeps you updated and is willing to help you no matter what your situation is, highly recommend this dealership. I truly appreciate you Elizabeth!
December 2023
Scheduled an appointment for a vehicle and It was a very easy process. Eli and David were amazing. They were very helpful and willing to work on the price of the car. I would highly recommend buying from them.
May 2021
Price for the model was fair. Nice people to deal with family owned and ran business. Seller made issue observed on the vehicle right at same selling price. Would use again.
