Hampton Inn & Suites Dallas/Richardson offers a convenient location with plenty of parking and a welcoming atmosphere. Guests appreciate the friendly staff and good service, along with a pretty good breakfast, though some suggest improvements in keeping the breakfast area stocked. The hotel is generally quiet and has rooms that are better than many others, with some featuring a 1-bedroom king and a sofa. However, guests have noted that the rooms can be poorly maintained, with issues such as stains, leaks, and inoperable outlets. The bathroom design can be awkward, with doors that don’t close properly and no fan to air out the space. The beds are often very hard, which may cause discomfort and back pain. Overall, the hotel is a decent choice with a great location and friendly staff, but maintenance and room design issues have been noted by recent guests.
I've stayed at this location 2-3 Xs. The customer service is wonderful and the place is very clean. The staff is always professional and polite. I've never eaten breakfast because I sleep in but I always grab coffee and it's good! No complaints. I wish all hotels were like the Hampton Inn in Richardson TX!
June 2026
I chose this hotel for its location to the venue I am attending. The room was very clean and spacious, the staff very helpful and inviting! Thank you Terrance for welcoming me with a smile and a good attitude!
June 2026
I had a room with a few minor issues and I discussed with manager Terrance and he took care of everything immediately. Wonderful staff here!