Public Storage
Self StorageHours:
350 Buckingham Rd, Richardson TX 75081 Hours
About Public Storage
Public Storage in Richardson offers convenient and secure self-storage solutions. Reserving a unit is free, with no commitment required, and customers can skip the counter by using the online eRental option. The facility has been providing personal attention for nearly 50 years, and the staff is known for their excellent customer service. Customers consistently praise the management team, particularly Andrew, for their polite, professional, and knowledgeable approach. Natalie, another staff member, is commended for going above and beyond to assist first-time renters and answer all their questions. The storage units are well-maintained, with the only minor issue being the tendency of the floor to leave white chalky marks on items placed directly on it. Customers are advised to bring their own shelving. The facility's security features, including a locked location and individual user codes for the elevators, make it feel safe, especially for female customers. While the storage rates have increased over time, the management provides 30 days' notice before any rate hikes. The large moving carts available for customer use are appreciated, though the covered drive-through area can sometimes be blocked by other customers or large moving vans. Overall, Public Storage in Richardson offers a reliable and secure self-storage experience, with a team dedicated to providing exceptional customer service.
Most Recent Reviews
January 2026
Great experience with Andrew and the rest of the team! Easy process getting access to the unit, and any questions or issues were handled quickly and professionally.
January 2026
Good service. Gentleman at desk was very customer service minded. He explained the process and was easy to understand!
January 2026
Andrew was excellent to work with and helped make a difficult situation actually doable and enjoyable!
More Comments(130)
Nearest Public Storage Stores
You May Also Like
- Richardson, Texas