The UPS Store in Richardson offers expert packing, shipping, printing, document finishing, a mailbox, notary, shredding and faxing. It is locally owned and operated. The store is always clean and roomy. Customers report the best customer service and the nicest staff, who are always super friendly, professional, efficient, and helpful. They are greeted with a smile and describe service as fast, efficient, and incredibly helpful. Staff members are very knowledgeable. The self scan service at the kiosk is perfect for an easy and fast drop with email confirmation. Customers note a super quick turnaround time for printing and that orders are always correct. They are never nickel and dimed for small services. Many had a wonderful experience and highly recommend this location for its five star customer service all around.
Not sure who helped me, clearly either the manager or the owner, but we was absolutely beyond helpful and for such a fair price! Great experience :)
May 2026
Amazing humans for sure! These are the type of individuals the future is waiting on! Courteous, engaging, definitely not boring, inquisitive and bright and interesting and intelligent!
August 2025
Today I had to suddenly send perishable items overnight. I was helped at this UPS store location by Cheryl who was very helpful and understanding on the specifics of my package. She went above and beyond to very reassuring and made the experience less worrisome.
