8:30AM - 6:30PM
819 W Arapaho Rd Ste 24B, Richardson
Shipping Centers
“I’ve been coming to this UPS Store for a long time, and Cheryl and her team always provide amazing service. Cheryl, Matt, Drew, Mike, Charis, David, Annie, Chloe, and Ema are all incredibly professional, friendly, and helpful every single time I visit.
They always go above and beyond to help customers, answer questions, and make the shipping process smooth and stress-free. It’s rare to find a team that is consistently this kind, efficient, and welcoming. I truly appreciate all their hard work and highly recommend this UPS Store to anyone looking for excellent customer service!”
“Great New Management. This UPS location has totally transformed. Top Class service. They provide fast and friendly service. They do all the work with a smile. This has become my trusted location which I will use from now on whenever I need to mail or drop off a package at UPS. The manager is great.”
8:30AM - 6:30PM
2177 W Buckingham Rd, Richardson
Shipping Centers
“The staff here are very nice and patient. I came here to do an amazon return. I don't have a printer at home and they printed the return label free of charge.”
“Dont review often, so its my first. First off, Wonderful location! Stopped by for a quick return and a gentleman by the name of Jerome helped me out. He was so patient and kind (smelled good too), when I had questions about how shipping works... as I never had to ship something before. When I looked over the other reviews some of them seemed a little entitled... so dont trust everything you see. If I'm ever back in this area for a return or shipping, I'm going here!”
“The lady Assist was having a written issue. She held with the packaging and Also guided me how to Proceed for the return, and it was done less than five minutes, so I was very happy”
“I was in a big rush to drop off a UPS envelope with critical documents I hand signed for my financial advisor, and he needed them ASAP. I looked online at the hours for UPS stores and drop off sites, and they were all closed for the day, except for this location which was not only still open, but was close by. I went to this drop off location, and a staff member saw me with the UPS envelope and he confirmed things by asking if I was dropping off. VERY GOOD BUISINESS ETIQUETTE AND CUSTOMER SERVICE. He then walked me through the process in a professional manner like a well trained salesperson. My whole day was made into a great day from this great experience.”
9:30AM - 5:30PM
777 Central Expy Ste 5d, Richardson
Shipping Centers
“I brought in an old Dell computer to recycle. They were so kind & knowledgeable about every question I had. They were also kind enough to remove the hard drive (easing my mind) and make a copy for me while I waited. The computer was too old to re-sell, but will be broken down for parts. Great place! I'd recommend to anyone!!!”
“I was in a bind with an urgent need for a large banner for a charity event. I had ordered from another well-known printing chain, but found out at 4 PM on a Thursday that they weren't able to complete it. My event was at 7 AM the next morning, so I started calling every printshop nearby to beg for help and luckily a nice lady at this location picked up. I could tell she was very busy with coworkers asking questions and phones ringing in the background, but she went out of her way to call other FedEx locations and connect me with one that had the right equipment and materials in stock.
I immediately forgot her name so I can't give the proper credit, but thank you for connecting me with Flo at the US-75 location and saving my event!!!”
“I've been here 2 times and been helped by the same guy (going off another review that gave him 1 star ? I think it's Chris. Older white dude). Both times he was super nice and helpful to me and the other guest. Took care of everything quickly and made sure everything was good to go. The other gentleman in the store did not know English but the guy was very patient with him nonetheless and used a translator. A+ customer service.”
“I was looking everywhere to try and talked to several printing stores in DFW to help me print my wedding invitations on paper I already had. I originally was just going to give up but saw this location was not far from another printing shop I tried. I spoke with the locations manager David and told him my situation. He said he was leaving at 5 but if I could get here in 20 minutes he would try and help (Luckily I was 3 minutes away and it was 4:30). I showed up and David was able to help me print my wedding invitations. He was kind, helpful, and this location will be where I come from now on if I need to print something!!!”
“Britt has been helping me the whole way to figure out making business cards. I’ve used vista print and had to do everything on my own. Kinda took long. He helped keep things simple and fast. Also for a great price.”