Car Glass Repair near Richland Hills, TX

“Jeff is a master in his field and there is no other like him. If all his other positive feedback from other reviewers doesn’t sell you on Jeff, then let me tell you my story and I have no doubt that it will. On 12-13-25 I sustained a small rock chip to the windshield of our brand new 2025 Hyundai SUV which had 3,000 miles on it. To my extreme regret my wife and I decided to use a shop (Auto Glass Now 7940 West Freeway) on our insurances preferred provider list. I will not bore you with all the details of my unfortunate experience with them and will only say I received a horrible attempt at a windshield repair from that company. I think the photo of their attempted repair say it all. After leaving the business and seeing that the chip appeared to be the same and looked horrible after the repair, I contacted Jeff out of desperation. In doing research online after the chip happened I came across Quik Fix and observed all Jeff’s positive reviews and that he had achieved and maintained 5 stars over a very extended period of time. Unfortunately for us we chose to go with Auto Glass Now. In contacting Jeff I explained to him that we had taken the vehicle to Auto Glass Now and received what we believed to be a horrible repair job. Jeff was super friendly on the phone and provided me with a lot of information. Jeff has an infectious likable personality and you quickly realize he knows what he is talking about. Upon hearing that I had already had the repair done at another shop Jeff could have easily not spoken with me any further. Instead, Jeff worked with me and requested some photos of the chip to see if there was anything he could do. Jeff set my expectations at a proper level since a repair had already been done. He best put it by saying that most times you get one attempt at a repair and that is it. I came to really understand this once I saw him work. Jeff spent an extended period of time on the phone with me explaining things knowing that the photos I sent him might mean nothing could be done. This would result in him spending his time talking and educating, but might not result in making any money. Jeff understood that and did not care. I could tell Jeff has a passion and enjoys what he does. I cannot explain what this act of kindness Jeff showed me meant to me as I was feeling down and distraught over this botched repair attempt by this other major company. After looking at the photos Jeff informed me that things looked promising, but that he would have to see the chip in person. Jeff was able to squeeze me in the same day and managed to make something that had looked horrible almost undetectable other than the impact dot mark. I think the photo says it all. Jeff kept in constant communication with me on his arrival time. Upon arrival he protected my vehicle well for the repair job by placing a towel over the paint in the area he was going to be working in and leaning on the car in. Jeff and I talked while he worked and I learned he has spent many years in this field which really shows. Jeff is truly an artist when it comes to his work and treats your vehicle and repair as if it was his own. The repair process or methods might be the same with everyone in the field, but there is no substitute for experience and attention to detail. Jeff is a master at both of these. All these big companies make sure to advertise that chip repair is about containing the spreading of the crack(s) and not about appearances or if it “looks” any better. Jeff cares about both and understands the importance of looks as well. As other reviewers have stated Jeff is such an interesting guy and his no rush attitude leaves you visiting with him even after the repair. I tell this story in the hopes of someone finding this review and not making the same mistake I did going with a big company. Jeff will forever be my go-to for windshield chip repair and I hope those of you reading this allow him to work his magic for you.”

“I couldn’t imagine a better level of service, and am immensely grateful for the ease and quality of the experience given the general stress of navigating through the after effects of an accident.”

“Outstanding service and repairs! Chase
and his staff were very responsive and fixed everything even better than I could’ve expected. I highly recommend Caliber in Richland Hills.”

“James and his team at Windus Auto Collision were amazing! I just moved to TX from ID and looked at all the reviews from local auto body shops because I am so new to the area and it was a no brainer going with Windus Auto Collision. My car looks amazing and James was in constant communication with me. He even worked with my family to drop off/pick up since my work schedule changed in the middle of the process and I couldn’t be there in person! Quality work and quality team!”

“Best collision auto shop, hands down! My car looks brand new, they even cleaned the inside of my car! (I know that must’ve been a task… thank you!!) They will also make sure you get the best prices possible!

I cannot recommend them enough. Thank you guys so much for taking care of my car and making it look pretty again!”

“Repair on my truck was done faster than originally anticipated.
Repair looks great. Only complaint is the carwash was done with dirty towel , windows were smeared and they got some of the dirt off the body...”

“After being involved in a hit and run accident I chose Calliber Collision on Racquet Club Dr in Bedford for my repairs. I'm very pleased with the honesty, thorouness, friendliness, repair time and overall interaction with this location. I highly recommend Stephen Foy and his team. Stephen took my stress away!”

“I recently took my car to determine damages after a small collision. Wasn’t sure if it could be buffed out or would need a paint job. Michael Sullivan took a look at it and jumped right in with his buffer and was able to completely fix it on the spot!!!!
What a great and easy experience!! Highly recommend!!”

“Really good price, fixed my back windshield due to the hail on Sunday, I definitely recommend this company for your glass needs! Pretty amazing and helpful staff!”

“I got side swiped by a box truck and had to get my side mirror replaced. *** from Glass Doctor of North Texas did an outstanding job. Was even able to get it replaced next day. 10/10 great company and great customer service. ”

“I'm Barbara Sanders and I was the main contact throughout the process. The updateds were regular and the caller was courteous and thorough. Very pleased with the repairs.
However we expressed some concerns when we picked up our car and were told someone would get back with us. No one has called and our concerns still have not been addressed. Will not take it back to that location again for that reason.
There was a small scratch on the passenger front bumper and I thought when making the repairs they would have addressed that as well just as a courtesy, in the In my opinion. Because we had several shops to choose from and I thought our business would be appreciated. Obviously not, I'm sure they have loads of business. Thanks for listening.”

“Wow! I have worked across the parking lot from Platinum Auto Glass for about 4 years and see they are constantly busy. Now I have first hand experience why! I bought a new (to me) car and on the five hour drive home I caught a large rock in the windshield from an 18 wheeler. I was sick to my stomach. The chip was about the size of a dime.

I spoke to Platinum Auto Glass and they advised me that the chip could be repaired. Everyone I spoke to was very kind and knowledgeable and scheduled my car at the earliest possible time.

They did an excellent repair and were very fast! After, the kind ladies at the desk made sure to inform me of how to take care of the repair and what not to do for the next 24-48 hours. Additionally, I was sent a text message with detailed information as well.

I wish I had taken a before photo to show how they made the chip basically disappear. I am extremely pleased and very grateful.

If you need a windshield replaced or repaired I highly recommend Platinum Auto Glass.”

“As a single woman I am always worried about a male dominated industry that may try to scam me. I found Tammy at American Champion and realized I had found a female ran auto body shop that was a family atmosphere. Rudy is just as polite and sweeet as he can be as well. They do an outstanding & quality job going the extra mile. This is my third vehicle that has been repaired large and minor repairs all look band new. She works with the insurance companies and helps you financially where she can saving money and time for the client. I will send any and everyone to this diamond in the rough establishment. They set the bar for true customer service and quality craftsmanship.”

“I’ve had a fantastic experience with this service team. Very professional & sensitive to what the customer needs are. Experienced mechanics & great service!”

“Great service! Reasonably priced, quick response time, and quality work. Nicole was incredibly helpful throughout the entire process. Would definitely use again.”

“I got a state inspection and they were diligent they do it by the books so don't be surprised if they drive your car or check stuff other places wouldn't but I had good service and I'll be back”

“Quality Dent is now mobile service. It's no longer at Grapevine Hwy. But you still get great customer service. Bryan will come out to your location or shop with all his tools and everything he needs to get the job done. He will work with your insurance claims too. You can just call the number listed and Bryan will answer your questions. I recommend him and he has a special talent of fixing a windshield. I had a rock flipped up from a passing semi truck and pitted my windshield. It repaired it quickly. He's A Okay with me. I recommend him.”

“I don't usually leave reviews but I was so impressed with Apple Glass that I had to do so. I'd broken a ceiling light panel and needed a replacement. Stopped in with my broken one hoping they could help.Though they didn't have such panels in stock, I was told where to buy one (HD) and was told that if I brought it back, they'd cut it to size for me. I purchased the panel and returned. They not only cut the panel but did so for no charge! I'll be using them for my glass and mirror needs going forward. Really nice folks....”

“I had been in contact with the gentleman for the last two weeks but had my service performed today.From the beginning,I felt valued and respected.I was looking to have my subwoofers replaced in my Jaguar,made an appt.for a consultation.He politely told me he didn't have anything comparable to put in my car.I left,But I thought about it,called back and asked if I got the parts could he install-he said yes.My dealer had quoted me$1,200 for labor alone&the parts would be another $700+.Uh....in my mind that was a hell and a no.So,I did get the parts from the dealer but went to Vaughn's for the install.No matter the questions I asked leading up,He was kind,courteous&answered them.When I went for my install today,He kept me abreast of the progress,He took very good care of my car&the time frame he initially quoted me-he exceeded it.I was not surprised but pleased.I had passed by the shop for years,never having a need to stop but when I did-I was pleased with the service;their reputation proceeded them&came highly recommended.I will definately go back because there is a genuine quality there that is a lost art in customer service these days.Most places you go,it's about a dollar¬ so much the customer experience.I was happy to see that:a general kindness&respect for the customer as a person¬ just a dollar sign.My car was returned to me in the same condition I gave it&I couldn't ask for anything more.To the gentleman that performed my service today:Thank you for your kindness&professionalism.”

“After getting 2 quotes to I decided to call 1 more place. I’m so happy I did. Ricky was professional, competitive and very pleasant. He came to my home and was done before I could go back out to check on the progress. My husband was worried about the calibration on our SUV since we use the hands free driving feature quite a bit. All sensors are exactly the same as they were before. I highly recommend anyone looking for a quote to call Ellington Auto Glass! ⭐️⭐️⭐️⭐️⭐️”

“They drove an hour to come out to my location and replaced my windshield in less than an hour. The price was way more affordable than I imagined it would be. Every employee is spoke too was super friendly and the whole process was a breeze from start to finish. HIGHLY recommend!”

“Great and affordable. The came the same day to my office to replace the glass of my 2019 Honda Odyssey. The Lady that help me scheduled was very nice over the phone. The guys that came to replace the glass were also nice and polite and the price was half of what safe lite quote me. Definitely recommend them!”

“Caliber Collision did an outstanding job repairing my vehicle. Excellent service, communication and workmanship! Ask for Rocky, he’ll take great care of you and your car!!”

“They've done a lot of work on my 66 Mustang and it's always been satisfactory!! They've replaced the carpet and some other items in interior. Their prices are reasonable and now they have to be a little quicker because their new place is not as big and they move things through quickly. I must say that I never have any issues with the speed of their work. They did a splendid job replacing the headliner. They have saved me money with their suggestions about materials and items to use. I also want to add that they replaced my old interior with a Pony Interior. It looks great. I'll add some pictures soon.”

“My car was hit 7/27, filed with insurance and had it dropped off at this location on 7/28. It was in the shop for about two weeks and when I picked it up there were still a handful of issues. The GM Chris reached out and personally saw to it that the issues were handled, down to getting me into another rental himself, rather than waiting for insurance. Though I was initially pretty annoyed and discouraged with my experience, I do appreciate that Chris took the time to check out my car himself, acknowledge the issues, and see that they were corrected.”

“This companies quote was $300 less than Safelite. I was a little weary with a couple bad reviews but nothing that was a red flag, just someone saying that there business address is wrong but then they responded back and said no it's not and then some people saying they didn't do it during the original time window. I got my windshield replaced from them and the guy who came out on his truck had a different name on it, but i figured they subcontracted out. They also forgot to put my oil change sticker back on the window, but not a big deal. Also we talked about doing it on a friday but they were busy and rescheduled for saturday. It worked out for me because i got busy on friday. But other than that I saved $300 and the installation was flawless with the exact same OEM looking windshield that I previously had and the registration and Toll tag sticker were put on the new window very nice and neat with no indication that they were ever removed. I would definitely use them again. And I saved about half price on the window from what Safelite was charging.Service: Auto windshield replacement”

“Absolutely great work. Very helpful fast and professional. Recommend highly!!!As an aside, I had misplaced some items prior to bringing car in. I had questioned whether someone in shop removed to do work and forgot or worse, Steve himself was very responsive and helpful. Suffice to say the mistake was mine, I found the items elsewhere, but really impressed with his helpfulness and responsiveness. Top notch all around!”

“Front Office Great Customer Service. They handled there job performance professionally. Specifically want to thank Matt . For taking care of me. I couldn't ask for such a more wonderful person. Matt takes the time to listen and make sure everything is good with you and your car needs. Thank you.?”

“This place is AMAZING!! I have never had a collision center that kept me informed as well as they did every step of the way. My car was finished when they said it would be and the cost was exactly what we spoke about. This is truly the best experience with a collision center I have ever had! Chris was fantastic!”