Direct Cycle Parts is a motorcycle parts and accessories retailer that has received mixed reviews from customers. Many customers praise the company's excellent customer service, great prices, and fast shipping. They report that the staff worked directly with them to ensure the parts they ordered fit their bikes and that they received their orders, such as Rinehart slip-ons and Metzeler ME888 tires, quickly. However, some customers have had negative experiences, such as issues with the website and communication during the ordering process. A few customers were initially worried that they had become "victims of some shady company" when they could not track their orders, but their concerns were alleviated when the products arrived promptly. Overall, Direct Cycle Parts seems to offer a good selection of motorcycle parts and accessories at competitive prices, with a focus on providing personalized customer service. While some customers have had minor issues, the majority of reviews highlight the company's responsiveness, professionalism, and ability to deliver products efficiently.
Excellent customer service. Worked directly with me to make sure the part I was ordering fits my bike. Gave me a great price. Stayed in communication every step of the way until I received the Rinehart slip-ons. Just put them on and they look and sound great. Highly recommend for all your motorcycle needs
October 2024
Great service! I ordered a part on Monday and it was here on Thursday!
August 2024
Very nice small shop. Order a new Klock Werks windshield. It was ready for pickup in 2 days.
