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March 2024 by ROBERT PATRICK
Great selection, great price, great customer service on top of Free eligible same day shipping!! Online tire order and two days later had it in hand.
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March 2024 by Chris Sloan
Bad customer service. The guy sounded like he had a mouthful of something while talking on the phone. Anyway, I ordered the part I needed in hopes I would receive the part next week. However, the part was unavailable even when the website said it was in stock. The order went through and because they didn’t have the part, I’m out $125 until they refund me which is another 24-48 hours! If only they put on their dumb website the part was out-of-stock, I wouldn’t be in this mess and I can order elsewhere! Please order elsewhere.
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January 2024 by Jim Nasser
Ordered part back in October Paid them their money never receive the part money came out of my account I've try to get in touch with them no response.
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January 2024 by Timothy Smith
This place is garbage as I ordered a dark horse compensator delete for my bike, the website said IN STOCK. This being said I called them two days later because I have yet to receive a ship confirmation email. They said the parts were NOT IN STOCK. They then told me that the parts should be delivered to them in the next day or two. Here it is 3 days later and they are closed. The parts have obviously not been delivered to them. I have still yet to receive a ship confirmation and now it's been almost a week since I ordered the parts. I needed these parts and still do ASAP as I have my bike in the shop currently torn apart. Waiting for this to show up. I hope they make this right by upgrading my shipping at their cost to overnight. When they do get the parts I will update this post as soon as I know.
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December 2023 by Jay S
Awesome customer service, great prices and quick delivery..
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September 2023 by Dwight M.
Bad experience with these people. I dealt with a guy named Marcus. Not only do they not know the correct parts to ship, their customer service is nonexistent. No follow up from my phone calls, no "I'm sorry I sent the wrong parts," no responsibility for their mistakes. And then to top it off, they sent me a shipping label to return the wrong parts and but subtract the shipping cost from my refund. Just avoid them!
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August 2023 by Stan Basil
I ordered rear and front Metzeler ME888 tires for my Honda Fury. No horrors described by the 1-star-reviewers, happened to me. Not only the price was lower than at any other store, but I got my order very quickly. Moreover, I texted to follow up on my order at some point and received a response within an hour.One peculiar thing that I noticed: this store won't show up in search results if an obvious search term is used (such as Metzeler ME888). I only found DCP because I searched a specific part number of the tire, and at that point, I wasn't looking where to buy, but just to confirm certain spec. Sheer luck! Other store lost, DCP's gain.I absolutely enjoyed my experience with this store. When I need other things for my motorcycle, will definitely look for them at DCP first.
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July 2023 by Jason Bayley
Ordered tire online, used a discount code, felt good about the deal, called, 7 hours later to see an approximate date it would be delivered. Was informed they no longer carry the product and if I want it, it would cost $60 more. I became aggregated, and was advised to fork up additional money or get a full refund. Shortly after, they hung up on me.Great business ?? ?? I recommend 100%
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July 2023 by Jeff C
Needed a JIMS tool to complete some engine work, Called all the big on line mail order company's and was told back order from every single one! Buddy of mine said give Direct Cycle a Call, They actually asked if they could place me on hold while they check stock with the manufacture, Came back on the call and assured me it will be sent out today via UPS and i would have it in four days............. Its in my hand today, you earned my business showing true professionalism.ThanksCelentano Racing
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July 2023 by Nocturnica Xi'risin
These guys absolutely rock!I emailed with a couple questions and they sent back a super nice email making sure I had all the information. They shipped the part I needed and I had it within a couple days. Absolutely outstanding service and I will definitely be coming to them for anything else I need in the future.
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April 2023 by Elliot Strong
Fast and free shipping, what I needed was in stock and priced 30% lower than rival mainstream sites despite their “price match guarantee.” Would buy again. Thank you
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February 2023 by Noj Kunnath
Ordered a seat Monday afternoon, arrived weds afternoon, 3 states away. Website didnt even have a pic for the seat yet, so i was hesitant. Good stuff will shop from again
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November 2022 by Jesse Roy
Went to my local speed/dyno shop and they gave me DCP as a contact for parts that I needed quickly. I had ZERO issues with the 3 parts that I ordered and they delivered to my porch in a week. FANTASTIC CUSTOMER SERVICE during my experience. They beat all of the other direct parts prices and I will send anyone their direction.
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September 2022 by Michael Lynn
This shop is the place to order your custom parts for just about anything!I got my entire sound system and brand new set of tires from the owner frank!Also wow what a sound system he was inside his shop!!
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June 2022 by Justin Lansford (Rodeo’s Garage)
These guys are awesome and always get me what I need. Being a small repair shop, they make it easy for me to get the parts I need. Best priced parts around and a huge selection of they’ll order it in for you.
