PetSmart is a large, well-kept store that mainly caters to dogs and cats, though it also carries supplies for birds, fish, and small animals. The store is clean and the staff are consistently described as helpful, super nice, and inviting, with excellent and friendly customer service. Many reviews note that the employees act like they love their jobs, providing pleasant experiences and fantastic grooming services with great results. However, some customers have encountered expired products and find the selection for certain animals, like birds and fish, to be somewhat small. The availability of specific live food items can also be inconsistent. Prices are generally viewed as just okay. Overall, it is a decent size pet store where the highly recommended, helpful staff often provide the best customer service.