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November 2023 by Melinda Mathison
Really disappointed in the grooming salon and the lead Demar. She always has an excuse why she can’t cut both of my dogs. Each time it’s a different excuse. Last time she cut my dog Gia she told me my dog needed to learn how to sit so she could give her a better cut. She barely cut around her face and now has matting and she refused to cut her at our last visit. It’s a wasted day for me and my dog who really needed to be cut. People don’t have time to constantly rearrange their schedules to get their dog to the groomer. I won’t be going back. You lost a good paying customer and I will be letting people in my neighborhood know to stay away because they waste peoples time.
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November 2023 by DAN ZIPES
Good selection of food and toys for our new fur baby. Helpful staff
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August 2023 by Alejandro Martinez
Sabrina did a great job with the Schnauzer hair cut ? even though Benji decided to misbehave ? ? PetSmart rules!
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July 2023 by Tara Pond
We take our dog to train here as well as shop here for pet supplies for cats, dog and fish. We have been long time customers. This particular Petsmart has a good variety of items and we have always been helped by knowledgeable workers. Emma has been our trainer and she has been sweet and pleasant to work with. Very flexible and can shift the training to fit our needs and cooperation of our dog. We will continue to purchase training courses as well as buy our pet supplies here.
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June 2023 by Frozan J.
Worst grooming experience ever! Took my dog to trim his nails , just his nails tho... They didn't do shit and charged me for it . Didn't take 2 minutes they called me and they said we couldn't trim his nails. Honestly just don't recommend grooming at this location too many bad experiences with the groomers. Don't get me wrong the other staffs and associates are super nice and welcoming just the that groomers are not it
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May 2023 by Daniel Stewart
Needed to return a turtle tank that developed a crack on the bottom and we lost the receipt. Not only did they look up the receipt using our phone number but exchanged the tank hassle-free. That's great customer service!
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April 2023 by alyssa diaz
Got my dogs groomed there a couple days ago…. TERRIBLE was not what I asked for at all. They completely shaved him down, had patches of bald spots on him and his ears are uneven and MATTED…. He is a Bichonpoo and they made him look like a poodle. Was not what we asked for at all. Also lady was rude. Very disappointed.
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April 2023 by Stephanie Moen
Lazy women groomer! My doodle gets weekly grooming at pet supplies. Never an issue. This was my first time trying petsmart.After 2 hours she gave back my 5 month golden doodle all damp and didn't cut her nails. Tried to blame it on my dog being a puppy and not letting her. She didn't even put shampoo on her. My puppy smelled like wet towel! She didn't complete the job and I refused to pay. The manager approved it. Unacceptable, inspect your dog before paying for satisfaction.
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March 2023 by Hendrika McManus
Horrible, my puppy went for his first hair cut. Amber shredded him! Covered in cuts. So awful! Never go here I’m so sad, my poor dog.
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January 2023 by John M
Amber groomed our dog. He came home covered in burns and razor cuts. She didn't finish the job. We have to take him to the vet to finish nish him so we are paying double. This place is terrible. Not safe for dogs.
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December 2022 by Regis Ferreira
Great customer service and helpful staff. Definitely will continue to come here for my pet needs. ???
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November 2022 by Yami
Great customer service- gave me on online discount in store ( since I was not aware of it) when i shopped for canidae dog kibbles.
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October 2022 by juanita guerrero
I give it 2 stars because the people who worked there were nice and helpful. With that being said, we got two fishes that died in 3 days. I should have known better than to buy them there, considering some of the tanks had dead fishes floating in them and it was sad.
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October 2022 by Elina
The grooming service is the worst ever!! Do not ever take your pets here to get groomed. The groomer has no idea what she is doing. If you just want your pet shaved baled then she is the one for you. The way they handle the pets is so very unacceptable!!!!!!
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October 2022 by Colette Michael
Always greeted and asked if I need help. They have quality merchandise at fair prices.
