PetSmart is a large, well-kept store that mainly caters to dogs and cats, though it also carries supplies for birds, fish, and small animals. The store is clean and the staff are consistently described as helpful, super nice, and inviting, with excellent and friendly customer service. Many reviews note that the employees act like they love their jobs, providing pleasant experiences and fantastic grooming services with great results. However, some customers have encountered expired products and find the selection for certain animals, like birds and fish, to be somewhat small. The availability of specific live food items can also be inconsistent. Prices are generally viewed as just okay. Overall, it is a decent size pet store where the highly recommended, helpful staff often provide the best customer service.
We arrived at 6:30 to have our dogs nails trimmed and according to Google and their website, the grooming closes at seven but the lady that works in grooming was walking off and said they were closed the only reason we’re giving it three stars is because of the hamsters on the wheel and animals.
November 2025
Great store! Clean, organized, warm welcoming employees! And oh the cats up for adoption! (Oh my heart!)
September 2025
Employees were very nice and the groomers did an amazing job with the pup.
