The UPS Store #6565 in Richmond provides a range of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. This locally owned and operated store is known for its amazing customer service. Many customers praise the staff for their kindness, patience, and helpfulness, particularly highlighting the new management. The owner/operator is noted for his expertise in shipping and for ensuring customers understand the processes involved. Reviews mention a personal approach and a willingness to assist with complicated tasks, such as Amazon returns and special shipping needs. Overall, customers highly recommend this UPS Store for its excellent service and accommodating staff.
Jeff & KC were both more than just friendly and professional. They kept the store exceedingly presentable as well as going far above simple service as they both helped me solve an additional related issue. I will definitely return here!
August 2026
These guys are very courteous, they even open on Sundays too. I’d recommend this store for all your Amazon returns, trust me these guys are great folks 💯💯
August 2026
Favorite place to print, ship, everything!! Great customer service!!
