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“Super fun experience and would totally do it again. We had a flat tire and they responded very fast by bringing a new bike to ride. He did it so fast while we were eating we didn’t even notice it happen! I would totally recommend doing this!”
“John Brown provided excellent customer service, answered all my questions, and did not try to upsell me on unneeded products when I brought a 30-yr old Trek 800 in for service. He was very professional, personable, and the bike was ready when promised. Great experience!”
“My friend Mike stopped by to ask a few questions and was blown away with the level of care compassion and concern that the shop as well as Corey had shown him. This business is another caliber when it comes to top notch customer service!”
“Called not knowing exactly what I needed. Wanted an adult BMX, I had plenty of questions. Brandon fielded all my questions over several days. In the end he ordered me a collective from the UK. Brandon assembled and tested the bike. It's very cool looking,rides well,comfortable. Great experience with Clyde James!”
“So glad I went here. My wife and I were wanting to get bikes to get a little more exercise in the evenings. Stopped here first. Usually I hit 3-4 places for buying something but I knew right away it this is where I wanted to spend my hard earned money.Super patient and knowledgeable sales reps--- to the point I would rather refer to them as "bicycle consultants". Thank you for the help.”
“Fantastic Online Retailer. I worked with Erin P and she went above and beyond to cater to my requests. I lived out of state and within 15 minutes of me calling, she took several outside photos of my bike so I could see the true color in outdoor lighting. This gave me a ton of peace of mind to know what I was going to get shipped to me. She also offered to speed up shipping speed without a charge to accomodate a race I had coming up soon. I'd definitely recommend this ship :)”
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“Brought my son's bike to have the rear wheel repaired Monday it was ready today Tuesday. Nice and friendly will definitely use him in the future for any repairs or when I get ready to buy my son a new bike.”