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“To comply with a fire inspection, I needed to replace two different types of batteries for exit signs. I had no luck in contacting the original manufacturer, who directed me to dealers who wouldn't respond. Denzel at Batteries Plus immediately identified the peculiar batteries and had them in stock. He provided prompt and immediate service and resolved the concern.”
“I recently visited the O'Reilly Auto Parts store in Grapevine, TX on Park Blvd because my son's car battery had died. I want to give a big shoutout to Ronny, who I believe is the manager. He was an absolute joy to work with!
Despite the sweltering 95-degree heat, Ronny personally helped my son replace his battery and did so with a fantastic attitude. His professionalism, kindness, and willingness to go above and beyond truly stood out.
Even though this location is a bit out of my way, the exceptional service we received makes it well worth the trip. I’ll definitely be returning to this store in the future. Thank you, Ronny!”
“I am a 76 grandmother and my deceased husband, David , always went to this store on Rufe Snow in Watauga. He passed in 2004, He would always go to this store to buy what ever he needed for his 2000 GMC. Pickup truck . So That’s where I go because the guys there were very welcoming and helpful to me. I appreciate their service. Patricia Cameron. ♥️♥️?? PS , I am still driving this every day!! ?”
“Most of the staff are pretty knowledgeable when I ask them questions about the things I need to work on my friends'and my vehicles. Since I do all the work myself, it's very helpful speaking to someone who knows what I'm referring to who is able to offer suggestions about the job as well. Their tool rentals have come in handy, and renting different kinds of pullers has saved me from additional stress and spending money on an expensive tool I only need to use once or twice.”
“Matt went above and beyond assisting me with a faulty car battery. I was at Valvoline with a battery spewing acid. He brought me a new battery, mostly because I was scared to drive 1.5 miles to him! He took care of me in less than 15 minutes. 5 stars just isn’t enough! Fantastic job and THAT IS CUSTOMER SERVICE! Thank you!”
“Eddie was amazing and went above and beyond the call of duty and helped me install my battery. He also was meticulous in making sure everything was done right way. Thank you Eddie.”
“During my last visit a few days ago, John P. went above and beyond my expectations. Thanks John P. for your help with my battery. I consistently receive great customer service at this location.”
“I have been here a few times for what I thought were uncommon parts for my sons older car. The clerks are helpful and the location is convenient. They always seem to have what I need. Recommended.”
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“10/10 russell is the man to talk to.He has blonde hair and he is super helpful and kind right off the bat. He has helped me on 3 separate occasions, with 3 totally different issues on several cars. And he is just so knowledgeable and quick to help. Even if you don't know exactly what you're there for if you describe the issue to him.And your setup, he'll be able to help turn you towards some products that will assist whatever job you have. Highly recommend to anyone and love coming here because i know the customer service is amazing. It is great finding a store that you're comfortable with”