Best Western Roanoke Inn & Suites offers a comfortable and convenient stay for guests. The rooms are generally clean, neat, and equipped with useful amenities such as refrigerators, microwaves, coffee makers, and sometimes a sofa and reading light, providing a home-like feel. The staff is highly praised for their friendly, helpful, and efficient service, including quick handling of issues like billing. Guests appreciate the hot, hearty breakfast, served in a clean and well-maintained breakfast area, offering more than just toast and coffee. The hotel’s location is convenient, close to attractions like Hawaii Falls and Cinemark, with stores and fast-food options nearby, including a Whataburger across the street. Safety features include a gated pool area, multiple entrances, and exits, although some stairways are narrow and not well-lit. While some reviews mention that the rooms are not very roomy and the bathroom may be older, overall, the hotel maintains a bright and well-maintained appearance, with clean common areas. The pool is small but clean, and the hotel provides basic amenities such as pressing boards and hangers. Despite some comments about needing upgrades and cleaning, many guests find it to be a budget-friendly, comfortable choice with friendly staff and good service.
No maid service. Breakfast was ok. Rooms were nice and clean
May 2025
Room was nice, clean and neat. Breakfast was hot and hearty. Staff was A+__ I had an issue with billing on my card and they took care of it fast and easy. I would recommend this place to everyone!
March 2025
Hotel and service is good but breakfast is not good.
