Chase Bank offers a wide range of banking services, including checking, savings, and mobile banking. Customers praise the excellent service and friendly staff, particularly highlighting the helpful assistance provided by Shelby. The bank has been praised for protecting customers' accounts from fraud and offering valuable deals for loyal customers. However, some customers have expressed disappointment with the recent removal of an ATM, leading to long lines. Overall, Chase Bank strives to meet the banking needs of its clients.
Joke place and unknowledgeable staff member. I will cancel both chase personal and business account and switch to another better customer serving financial institution.
July 2024
Drove 50 min here twice. To get an appointment set up. Got one set up. Lady that gave me appointment didn’t tell me what I needed to bring. Alexus said she couldn’t help me very rude!!!! Never come to this location!
December 2023
Very unprofessional older lady. Made my experience very difficult.