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“They did not have the paint base i came for in stock. Said it would be on truck tomorrow. They suggested an alternative. Manager was helpful. Guy at counter was less than knowledgeable.”
“I took a rug that was the perfect color for my project in and asked for the Duration line in this color. The associate wasn't sure but he said he would give it a shot. I've done this many times and again SW came thru. Color was perfect and the associate was pleased that it came out perfect. I've been a SW client for many years in 3 different states, when it comes to a quality paint and knowledge there is no where else.”
“I had an excellent experience at the Sherwin-Williams Watauga Store. From the moment I walked in, the staff(Braden) was welcoming, attentive, and genuinely eager to help.
Braden went above and beyond to answer my questions and guide me through selecting the right products for my project. Their knowledge and professionalism really stood out—they took the time to explain options clearly without making me feel rushed or overwhelmed.
What impressed me most was their commitment to customer service. They made sure I left confident in my choices and satisfied with my purchase. It’s not every day you come across a team that combines expertise with such a friendly, helpful attitude.
I highly recommend this location to anyone looking for quality products and outstanding service. I’ll definitely be returning for future projects!”
“In my job I deal with many paint stores. Grapevine gets it. Wether you get Ricky, Josie , Byron etc. they provide top notch quality service. The store is clean the service is great!”
“This last week I went to S-W for a new project…Cade was wonderful in helping to listen and picking out details for the project. He gave me several paint chips to help with selecting the best paint. Then they informed me of the big paint sale to help with the cost of the project.
Thank you so much for all your help!”
“Rebecca Rose assisted us with our purchase. She's the absolute BEST at what she does and is also so patient! I would highly recommend her! Her employer has a gem of an employee.
Susan Giampapa”
“Jim was very helpful in my quest to find new kitchen paint colors and type of paint for cabinets. Looking forward to seeing my 1984 newly painted cabinets by next weekend.”
“Josh helped me and my husband try to match a color from another company that is no longer in business, he was amazing to work with, very friendly and felt that he was very knowledgeable about mixing paint. Thank you Josh for making this a positive experience.”
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“Staff was extremely helpful and were able to match my paint from 7 years old dried up paint. Very thankful to have a location close by and such knowledgeable employees!!!”