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“They did not have the paint base i came for in stock. Said it would be on truck tomorrow. They suggested an alternative. Manager was helpful. Guy at counter was less than knowledgeable.”
“I took a rug that was the perfect color for my project in and asked for the Duration line in this color. The associate wasn't sure but he said he would give it a shot. I've done this many times and again SW came thru. Color was perfect and the associate was pleased that it came out perfect. I've been a SW client for many years in 3 different states, when it comes to a quality paint and knowledge there is no where else.”
“I had an excellent experience at the Sherwin-Williams Watauga Store. From the moment I walked in, the staff(Braden) was welcoming, attentive, and genuinely eager to help.
Braden went above and beyond to answer my questions and guide me through selecting the right products for my project. Their knowledge and professionalism really stood out—they took the time to explain options clearly without making me feel rushed or overwhelmed.
What impressed me most was their commitment to customer service. They made sure I left confident in my choices and satisfied with my purchase. It’s not every day you come across a team that combines expertise with such a friendly, helpful attitude.
I highly recommend this location to anyone looking for quality products and outstanding service. I’ll definitely be returning for future projects!”
“Easiest experience I’ve ever had finding a paint match. Kirk’s customer service is top notch. He was extremely helpful and diligent in finding the color I needed.”
“If you are needing help with color precision, Byron is the man!! He spent over an hour with me making sure I left with what would work for my project. This was the best customer service experience I have had in a long time. I’m a loyal customer to this location exclusively!”
“By far my favorite paint store, i use them a lot in my business. the gentleman who is always there works fast and he is very courteous. If they don't have the paint they will call a different store and let you know. 5 starts”
“This last week I went to S-W for a new project…Cade was wonderful in helping to listen and picking out details for the project. He gave me several paint chips to help with selecting the best paint. Then they informed me of the big paint sale to help with the cost of the project.
Thank you so much for all your help!”
“Ronnie and Jake went above and beyond to help me find the colors I needed. I was so stressed trying to find the correct colors while getting my house ready to sell. They took the time to not only make sure that the colors matched but also took the extra time to paint on a stick for me to take home and match before opening the can. This store is the best!”
“Jim was very helpful in my quest to find new kitchen paint colors and type of paint for cabinets. Looking forward to seeing my 1984 newly painted cabinets by next weekend.”
“Josh helped me and my husband try to match a color from another company that is no longer in business, he was amazing to work with, very friendly and felt that he was very knowledgeable about mixing paint. Thank you Josh for making this a positive experience.”
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“Staff was extremely helpful and were able to match my paint from 7 years old dried up paint. Very thankful to have a location close by and such knowledgeable employees!!!”