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“The young lady that helped me had 4 customers while I was there. She was patient and helpful to each one of us. That's great customer service. I found everything I needed and I love their Color to Go samples. It's a quart and gave us more than enough to help us pick a wall color we're in love with!”
“By far my favorite paint store, i use them a lot in my business. the gentleman who is always there works fast and he is very courteous. If they don't have the paint they will call a different store and let you know. 5 starts”
“Have been here several times over the past year to get paint for various home projects. The staff here is very helpful. They have seasonal sales that are worth waiting for as well if you have a big job planned.”
“Rachel was the store associate who assisted me with my purchase and she was personable and professional. I will return to this store when I need more Sherwin-Williams paint or stains.”
“Just wanted to give a shout out to Jessika for being so helpful and friendly when we had to come back two days in a row. She was busy working alone and was rocking it! Thank you Jessika”
“I went into Sherwin Williams on Rufe Snow in Keller to get another gallon of paint (last purchased in 2016) Reggie informed me that SW discontinued the brand last June but said Watauga SW still carried it. Reggie called the Watauga store and they indeed had what I was looking for. At the Watauga SW a young lady by the name of Josie entered the formula for the paint and informed me that an exact match may not be possible, no guarantee. I found the paint to be a 99% match once applied to my existing paint. I am extremely impressed with these two SW employees. They were both extremely helpful, kind, professional and I will recommend both stores to family & friends. Reggie & Josie, thank you.”
“Joshua was amazing to work with at this location. We got 18 gallons of paint mixed and put into our truck in less than 20 minutes. Definitely five star customer service and so efficient! We’ll be back.”
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“Kristina at Sherwin Williams in Roanoke went above and beyond to help me. I struggle with decisions on picking out paint colors. I came back because the paint I picked out did not look good. She was super knowledgeable about paint colors, sheen, and coordinating colors to give your home the best possible aesthetic. I am super impressed with the level of customer care I received. Kristina is a definite asset to the SW team, and I will be returning for My future paint needs because of her.”