“I would like to show my gratitude to my letter carrier today. She went beyond the call of duty. My husband took a fall just outside our front door. She came to my rescue by helping me get him back on his feet. I don’t know what I would have done without her kindness and for this I am most appreciated. If only I would have gotten her name. All I can say she delivered mail to 615 Warrington Lane on June 18th. Many, many thanks to her.”
“I had one of the best experiences I've ever had at a post office here. The clerk taking my packages and kindly scanning them for me and giving me a receipt was courteous and informative. Well I've had a ton of good experiences with USPS clerks unfortunately not all of them are like this. It's very nice to see someone doing their job with excellent customer service skills.”
2 - 5PM 9AM - 1PM
6651 Watauga Rd #103, Watauga
Post Offices
“Very nice and helpful people. A lot of reviews aren’t good but this is a small office with only 2 people working it so obviously it’s not going to be as fast but it is not usually packed at all so your in and out within 3-5 minutes.”
“I rarely make reviews. But this location needs a credit. First time I applied for my passport and it was a very smooth and fast process. The name of the one who assisted me was Michelle. It was in and out. Bonus: she was very friendly and always smiles. Other staffs were very welcoming and willing to help out right away as well and this location was super clean! Thank you for your prompt service!”
“Thank you to Frank the post master for tracking and problem solving on finding my Macy’s package! I called to describe my situation and he called me back with a solution!”
“I had an issue with packages delivered in a locker at my cluster mailbox and I left a note for the postman and he actually brought the packages to my house the very next day. I even got a follow up call by Clay to ensure my issue was addressed. Very pleased with this interaction.”
1 - 4:30PM 8AM - 12PM
120 W 5th St, Justin
Post Offices
“Brian is a breath of fresh air to the Justin Post Office. He was happy and helpful and you could tell that he enjoyed his job (if he doesn't he does a great job faking it). I normally dread going to the post office, but with Brian there I'll happily run this errand.”
12:30 - 4:30PM 7:30 - 11:30AM
1097 School House Rd, Haslet
Post Offices
“Scott was the hero of the day for helping track down a missing package; a birthday present for my kiddo. The package was delivered into a parcel locker in my mailbox unit, but I hadn't received a key. I stopped by the post office this morning and the package was placed on my porch this afternoon, so happy!!! Scott was very pleasant and professional. Also appreciated Amy calling this evening to make sure I had recieved the package.”
3 - 5:30PM 10AM - 1:30PM
2400 Westport Pkwy Ste 200, Fort Worth
Post Offices
“I came into the post office yesterday to pick up a flat rate box and the customer service was outstanding. Today I went to mail it off and I was greeted with a smile, the place was clean, I didn’t stand in line long, and the customer service was great. He was very patient with everyone and very respectful. This was my first visit here since moving to the area and this has been the best post office visit I have had in a very long time. I no longer dread dealing with rude employees with poor customer service!”
“Drop orders off from my small business here all the time. Always have pre-paid USPS labels so they make it very smooth also with the new Click-N-Ship service. I always simply walk in, skip the line, drop off my packaged, and boom they mark them as shipped and handle them from there. They're always very friendly and my orders get shipped out quickly!! Thank you Roanoke USPS for all of y'alls stellar service.”