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“We recently had our daughter's passport application appointment at our local USPS office, and the entire process was smooth, efficient, and stress-free thanks entirely to Patricia!
Patricia was incredibly thorough and professional from start to finish. She took the time to carefully review every detail of our paperwork and patiently answered all of our questions without ever making us feel rushed. She made sure everything was filled out correctly, which gave us total peace of mind.
The photo process was quick and painless. The whole appointment felt organized and well-handled, and we were in and out faster than we expected.
She turned what could have been a daunting errand into a genuinely pleasant experience.”
“I would like to show my gratitude to my letter carrier today. She went beyond the call of duty. My husband took a fall just outside our front door. She came to my rescue by helping me get him back on his feet. I don’t know what I would have done without her kindness and for this I am most appreciated. If only I would have gotten her name. All I can say she delivered mail to 615 Warrington Lane on June 18th. Many, many thanks to her.”
9AM - 1PM 2 - 5PM
6651 Watauga Rd Ste 103, Watauga
Post Offices
“I honestly don't understand all of the negative reviews. This post office is the best I've ever been to. Yes it may be small and sometimes only have one worker, but it's a small town that it is in. They are always so kind to everyone that comes in and are very helpful and willing to answer questions. I've lived a lot of places all over the country and this is by far my favorite post office I've used. I will take slow service with kind caring workers over fast service with people who are miserable and rude any day!!”
“I had a great experience mailing a package here the other week. Line was doable and Matthew was professional, even giving an extra helpful recommendation on mailing. Pleasant experience--nice to see at the post office.”
“Thank you to Frank the post master for tracking and problem solving on finding my Macy’s package! I called to describe my situation and he called me back with a solution!”
8AM - 12PM 1 - 4:30PM
120 W 5th St, Justin
Post Offices
“Brian is a breath of fresh air to the Justin Post Office. He was happy and helpful and you could tell that he enjoyed his job (if he doesn't he does a great job faking it). I normally dread going to the post office, but with Brian there I'll happily run this errand.”
7:30 - 11:30AM 12:30 - 4:30PM
1097 School House Rd, Haslet
Post Offices
“Scott was the hero of the day for helping track down a missing package; a birthday present for my kiddo. The package was delivered into a parcel locker in my mailbox unit, but I hadn't received a key. I stopped by the post office this morning and the package was placed on my porch this afternoon, so happy!!! Scott was very pleasant and professional. Also appreciated Amy calling this evening to make sure I had recieved the package.”
10AM - 1:30PM 3 - 5:30PM
2400 Westport Pkwy Ste 200, Fort Worth
Post Offices
“I came into the post office yesterday to pick up a flat rate box and the customer service was outstanding. Today I went to mail it off and I was greeted with a smile, the place was clean, I didn’t stand in line long, and the customer service was great. He was very patient with everyone and very respectful. This was my first visit here since moving to the area and this has been the best post office visit I have had in a very long time. I no longer dread dealing with rude employees with poor customer service!”
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“One thing that I appreciate in this world is when someone is kind towards me for no reason. Cindy did an amazing job today assisting me with shipping my college-aged daughter’s - very much needed - winter coat. I was honestly expecting to be a hassle or an inconvenience - to say the least! Without hesitation, Cindy took the time to find a box that fit my package and was just quite honestly ——- the most graceful part of my day today!!! Thank you so much Cindy for making this very small, but super important task a breeze when that’s easily not always the case. Wishing you nothing but blessings and positivity in your life. <3”