“We went to pick up the truck rental but could not find key, Keenan (employee) who was on his way out stopped and asked us if we needed help. We explained our situation and he went above and beyond to help us! He did not leave until we were situated. He called the GM Treven who also went above and beyond and had a truck for us ready at another location as well as gave us a credit for the inconvenience! If it wasn’t for these two employees I would be leaving a one star review. Thank you Keenan and Treven for going above and beyond for us and correcting the situation immediately!! Thank you !!!”
“They were very friendly here. Picking up the uhaul was quick and easy. The van was nice and new - it even had a backup camera which came in handy. Overall a good experience.”
“Cornelius at the Roanoke truck rental center went above and beyond to accommodate my needs. He met me at the dealership and we did all the paperwork on a tablet. This is my second time using enterprise in a couple of months and they are on the ball!”