“Stopped in today to ask about getting a very sentimental necklace (my Mother’s Day gift) untangled, expecting to have to drop it off and come back. To my surprise, the kind man who helped me was able to untangle the super tight knot in under five minutes and wouldn’t let me pay for the service. I’m so appreciative!”
“Reviews mean a lot and they do weigh Heavily upon the decisions of the readers, but Nothing can compare to actually Experiencing the Experience that I had with Tom and his team. From the moment I walked in I felt warmth in this cozy jewelry store. No High pitch sales tactics, no arm jerking, just plain good old fashioned customer services. My wife had lost her wedding ring, and Tom helped us significantly in giving us what we needed to make my wife Happy Again. I’m so glad that I was lead to be in the right place at the right time. Thank you Tom and His Professional Team….. You gave us our Shine Back”
“I have been three 3-4 times buying silver, extremely professional and honest.
He'll also check it for you to make sure it's correct size and weight if requested.”
“Simply Kate is a super cute, local owned boutique. The owner is an absolute doll and her staff is always kind and helpful. The merchandise is always "shop able" and you do not feel overwhelmed walking into the store. The prices are great too. Highly recommend!”
“OMG, Karen is so sweet and she put a new battery in my watch in 5 minutes, price was very reasonable. She’s our new go to jeweler and will be back soon for a ring repair. Thank you Karen
Edit: We came back the next day, Karen sized my husband’s wedding ring in just 5 minutes and did an awesome job”
“Professionalism starts here. I was given a fair exchange of money for the items I took into the shop. I was able to get in & out quickly. They adapt their techniques depending on the needs of the person. I was able to hear a small amount of the conversation that the person before me was having. It was an elderly lady she required a little more of a personal touch than I required. He adapt to her needs & spent the time she needed to hive her instructions. I will return here when I have more to trade. Great service with fair deal.”
“I came to Zales with two necklaces that were tangled and had me completely defeated. I was immediately greeted by Alexis and she was able to untangle them quickly and then went above and beyond by offering to clean my ring and earrings as well. Due to her patience and kindness, I will no longer try to untangle anything myself 🙂”
“Had an amazing experience, got my daughter’s ear pieced and it went amazing she talked to her to calm her nerves and did amazing.
Coming back for sure”
“Made an in store purchase on 2/25/26 with Ms. Pat. Such a sweet lady. I will be back to make my Mother's Day purchases with her. See you soon Ms. Pat and thanks for your help picking out my cross necklace.”
“If you want quality and superb customer service Willis jewelers, is above and beyond. It is a great place to shop without pressure to buy. However if you are looking for something exciting and really special you will find it there. It is an entire store full of amazing and beautiful pieces.
They have designed pieces for me and I always get compliments on them. I can not say enough good things about these artists. They can make anyone leave with a satisfied feeling of value and beauty.
Barbara White a very satisfied customer”