Tru by Hilton Rockwall Dallas offers a convenient and cozy stay with friendly staff and a great location within walking distance of many activities. The front desk staff is highly praised for their kindness and excellent service, making guests feel welcome. The hotel features clean rooms that are adequate for short stays, with some reviews noting the rooms are a bit small but functional. Pet owners appreciate the grassy areas for dogs and the availability of trash cans for pet waste, making it pet-friendly. Guests also enjoy the all-day coffee and tea bar, adding to the welcoming atmosphere. However, there are some downsides. The air conditioning units can be very noisy, with one guest describing it as sounding like a plane taking off, and some found the thermostat to be problematic due to its motion-activation, which made temperature control difficult. The beds are considered old and not very comfortable by some guests. The room amenities are limited, lacking microwaves and having overpriced snacks, requiring guests to go elsewhere for certain needs. The pool and gym are small, and the pool area, though having good seating, can be hot despite a breeze under the canopy. Overall, the hotel is seen as a low-frills but clean and quiet place suitable for short stays, especially for those traveling with pets. The standout is the friendly and attentive staff, which significantly enhances the guest experience.
Great hotel, you won’t be disappointed. Rooms are nice with a fridge, iron and ironing board, desk, easy access to lots of electrical outlets for charging, etc. It has all the conveniences you need when traveling for work. The gym is pretty good as well, plenty of free weights for a full workout.
July 2026
One of the best hotel stay I've had. People especially the cleaning ladies were very friendly. Very clean and extremely quiet.
June 2026
This is a wonderful place to stay. With construction on 30 it makes it a little harder to get to but not bad.
