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May 2024 by Maida Mills
Rooms: The rooms were a little too small for us. There was not too much room to put our bags, suit cases, and also not enough storage space hang our clothes.
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May 2024 by Andrea Gutierrez
Service was great, front desk host was very friendly and attentive. Rooms were a great quality for the value; clean and comfortable. The lobby provides convenient access to the bar, pool and an assortment of games and activities. This Aloft location met my expectations and I look forward to staying here again. Would recommend.
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May 2024 by Glenda Woodard
The staff and Marriott are not very knowledgeable about employees discount, therefore I had to pay full price.Rooms: The room was comfortable, well stocked and clean.Safety: Well listed area able to come and go effortlessly.Food & drinks: There is a small convenience area with light meals, beverages and fruits available for a price. Coffee and tea is complimentary.Noteworthy details: The office space needs to be a little more private with a workable computer and printer. The mobile feature of key accessibility and checkin was not working correctly.
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May 2024 by Natieka Washington
Unfortunately, at checkin, the host did not have proper training and could not figure out how to add a tax exempt form or government rate...shame on management!I get to my room and my key doesn't work...shame on staff!I started my shower, and before I could get in, I realized it had stopped up, and now the bathroom is flooding. To top it off, the shower knob wasn't working properly, so I couldn't turn it off. There was no maintenance on duty, so housekeeping came. She did her best but I had to be moved.There's more, but I'm tired of typing.
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May 2024 by John Frost
Really rude staff
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May 2024 by Core Johnson
First off this place literally shares a building with the Element. Complete nonsense. Secondly, the desk attendant is standing in front of a computer , which is next to a printer, yet after 8+ hours of travel they DEMAND that I go to the business center to print out a form? Absolutely not. It took all of 45 seconds to cancel this reservation, Book a room at the Hilton property less than 3 minutes away and have ZERO drama. When will these properties learn that as travelers we don't need to work for the hotel? If your workers are too lazy to print out a form, they should get new jobs or watch you keep losing business, because it's much easier to just book another room than to go sit in your "business center" like a child in timeout with all my luggage. Does anyone in the building have a brain? Do you think it's good business to lose business over this ?!?!Titanium Elite, but hey, I guess that means NOTHING at Aloft properties. This place is absolute garbage.
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May 2024 by Dex Q
Very clean, nice, and modern!
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April 2024 by kim frost
This little place is a well-kept secret. Just across the highway from the Dell corporate campus, this gem is just what you need at the right price. With a little bar as well.Rooms: Clean and simply but with the key items you need, refrigerator, hangers, safe......
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April 2024 by S B
Update #3 - Apparently, this sorry-excuse-for-a-hotel is owned by Marriott. It would not do if the latter didn't get "honorable" mention. Still waiting for the money to be returned.Update #2 - Hotel from Hell.Going into the fourth week of trying to get back the money, they should not have charged in the first place.Update #1 - Ideal for sado-masochists. Three phone calls, two open 'cases', still no sign of the money.They took $750 from my credit card for $488 reservation! Highway robbery in broad daylight.
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April 2024 by Asher (Dipsht)
Pool table and barRooms: Very nice but small ishSafety: Very safeFood & drinks: Bar and snack barNoteworthy details: Lots of activities
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March 2024 by Shane Marlin
Great hotel with great bar downstairs. I really love the rooms and lobby. Very different from any other hotel.
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March 2024 by Alexa Carvajal
My room had a bit of a strange smell but the stay was good. Good service from the whole team. There is a bar and the guy is nice.
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March 2024 by Reagan Chester
I’m in the military and we were reserved these hotel rooms and they’re so nice! Bryan, working the front desk, is really helpful and gave us really good food suggestions (sorry if people start asking you now when they come here lol)The rooms are super clean, smell nice, and the amenities are really nice too. The entire hotel is SO worth it, and is really nice and hipster. 10/10 recommend. (:Rooms: The rooms are really spacious and tidy. They’re super cozy.
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February 2024 by James Lucente
Great room at a great price. The hotel staff we're friendly and the bartender makes a mean old fashioned.Rooms: The room was great, very modern and vibrant decor and came stocked with shampoos etc and a safe for my belongings.Noteworthy details: The only downside was a smell in the hallway, Im not sure if it was the cleaning agent that was used, but it definitely smelt like a hint of weed, which is not something I appreciate.
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February 2024 by Gi Gi
I am giving the rooms a 2 star. Walls are very thin and you can hear everything next door especially the unwanted. Other than that, the place seemed clean and up scale. As far as service I only seen the fella at the front checking us in. No others were present or seen.
